Ophthalmic Medical Technician with strong Epic and MiChart charting, patient assessment, and clinical support skills. Experienced in medical scheduling, surgical prep, and coordinating busy refractive and cornea clinic workflows.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Ophthalmic Medical Technician
University of Michigan
Ann Arbor, Michigan
08.2023 - Current
Facilitated efficient clinic flow for refractive surgery and cornea teams amidst fluctuating patient volumes and procedural needs.
Assisted with refractive surgery and cornea clinic operations, including patient care, procedure prep, scheduling, admin coordination, and post-op follow-up.
Completed detailed patient assessments for Light Adjustable Lens (LAL) refractive surgery, refractive consults, and cornea visits to prepare patients for provider evaluation and procedures.
Supported Refractive Surgery and Cornea services during high patient volumes and procedural demands.
Coordinated Refractive Surgery Clinic in-basket, managing telephone calls, voicemails, patient communications, appointment reminders, and postoperative follow-up.
Used Epic and MiChart workflows for charting, chart review, patient messages, clinical task tracking, scheduling, and coordination across Refractive Surgery Clinic.
Server/Bartender
Jerrys Pub
Brooklyn, Michigan
07.2015 - 08.2024
Served guests food and drinks with food and beverage orders at Jerry's Pub
Coordinated order flow with kitchen and bar staff
Handled guest concerns with calm, professional communication
Remained calm and poised during busy periods, promoting great customer service to guests.
Effectively multitasked within a fast-paced environment.
Processed payments using cash drawer and card terminals
Shipping and Receiving Clerk
Ididit
Tecumseh, Michigan
04.2020 - 06.2022
Unloaded trucks and organized materials in receiving areas.
Verified incoming shipments against purchase orders and packing slips.
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Processed outbound shipments, including packing and labeling products for delivery.
Prepared outgoing shipments with labels, cartons, and paperwork.
Updated inventory records in warehouse tracking system.