Carly Jean Offschanka
Wilmington
Summary
Third-year Communication Studies student at University of North Carolina Wilmington with expertise in communication dynamics. Skilled in engaging target audiences and analyzing feedback to improve marketing strategies. Demonstrated success in executing promotional events that boost brand loyalty and public perception. Strong capabilities in brand storytelling and event management, driving customer engagement and satisfaction.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Happy Dad Beer & Seltzer
Wilmington
08.2025 - Current
- Engaged customers through product sampling and brand storytelling.
- Collaborated with team members to execute promotional events and campaigns.
- Educated consumers about product features and benefits during demonstrations.
- Built relationships with local retailers to enhance brand visibility.
- Represented the brand at community events to foster positive public perception.
- Analyzed customer feedback to improve future marketing strategies and initiatives.
Waitress/Bartender
Watermans Brewing
Wilmington
08.2025 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved guest complaints and inquiries to ensure satisfaction during visits.
Waitress/Bartender
Might as Well Bar and Grill
Wilmington
09.2023 - 08.2025
- Deliver exceptional customer service while managing beverage and food orders.
- Collaborate with team members to ensure a positive dining experience for guests.
Waitress
Texas Road House
Wilmington
04.2023 - 09.2023
- Provided prompt and friendly service to customers in a high-volume environment.
- Assisted in training new staff on restaurant policies and procedures.
Waitress
Fresh Chef Kitchen
Cornelius
12.2019 - 08.2022
- Managed tables to ensure customer satisfaction and seamless service.
- Handled cash transactions and maintained accurate records of payment.
Education
Bachelor of Arts - Communication Studies
University of North Carolina Wilmington
Wilmington, NC05.2026
Associate of Arts - Communications
Florence University of The Arts
Florence, Italy09.2025
Skills
- Strong communication and interpersonal skills
- Brand storytelling
- Event management experience
- Effective communicator
- Target audience identification
- Social media expertise
- Exceptional communication
- Staff training
- Customer engagement
- Team collaboration and leadership
- Customer service excellence
- Time management and multitasking
- Basic knowledge of sales and negotiation
References
References available upon request.
Timeline
Brand Ambassador
Happy Dad Beer & Seltzer
08.2025 - Current
Waitress/Bartender
Watermans Brewing
08.2025 - Current
Waitress/Bartender
Might as Well Bar and Grill
09.2023 - 08.2025
Waitress
Texas Road House
04.2023 - 09.2023
Waitress
Fresh Chef Kitchen
12.2019 - 08.2022
Bachelor of Arts - Communication Studies
University of North Carolina Wilmington
Associate of Arts - Communications
Florence University of The Arts
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