Motivated college student with strong organizational and communication skills seeking employment. Committed to supporting company mission while maintaining patient confidentiality. Eager to contribute with a focus on quality and efficiency.
Overview
7
7
years of professional experience
Work History
Manager
Jones and Son's Home Improvement
01.2022 - Current
Developed and maintained a comprehensive database of contacts and resources, resulting in improved communication and collaboration.
Developed and maintained a comprehensive filing system, resulting in improved organizational efficiency.
Collaborated with cross-functional teams to identify and resolve HR-related issues, resulting in improved employee morale.
Quality Management
Eberl Claims Service
08.2021 - 05.2025
Managed quality assurance processes to ensure compliance with industry standards.
Analyzed client feedback to identify areas for improvement and implemented corrective actions.
Collaborated with cross-functional teams to streamline operations and improve service delivery.
Conducted regular audits to assess quality metrics and drive continuous improvement initiatives.
Remote
QMAP
Brookdale Senior Living
01.2019 - 08.2021
Monitored patient progress and reported any changes in condition to the supervising nurse.
Assisted patients with daily activities such as bathing, dressing, and grooming.
Developed a comprehensive plan of care for patients, including dietary and hygiene instructions and daily activity scheduling.