Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Maria Smith

Los Angeles,CA

Summary

Experienced sales support professional with a proven track record of success in the multimedia industry. Skilled in bringing new ideas to the table, improving workflow, and building strong relationships with advertisers. Proactive problem-solver with extensive application engagement and dedicated service skills as an Eligibility Specialist.

Overview

16
16
years of professional experience

Work History

Manager

Market
11.2021 - Current
  • Demonstrated to use social security systems to prepare, verify and process determinations on benefit entitlement decisions.
  • Maintained database integrity, accurately identified correct case to secure and entered complete client information.
  • Configured coordination of benefits information and eligibility on every case, and documented pertinent data.
  • Resolve issues or discrepancies and provide them with their rights under Social Security laws.

Healthcare

Faith Health
10.2013 - Current
  • Educates and provides information to public and private in teaching financial literacy.
  • Provided requested financial data and prepared detailed analysis to provide tailored financial solutions to individuals.
  • Delivered engaging and informative presentations to clients on retirement planning, insurance options, college planning, and estate planning. Utilized strong communication and public speaking skills to effectively convey complex financial concepts in a clear and concise manner.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Compliance Associate

Istp
09.2016 - 10.2019
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and compliances in landscaping and building permits for projects.
  • Developed and maintained compliance database on assigned projects, tracking all compliance activities and documents.
  • Conducted effective communication to process in handling contracts, insurance and permits for sales/construction department.
  • Conducted safety OSHA training programs and education to employees to increase awareness of safety hazards and empower contractors to work safely.
  • Developed and implemented safety policies and procedures to promote clear guidelines for safety work practices and comply with regulations to avoid hazardous.

Model

Powers
03.2008 - 11.2013
  • Utilized state-of-the-art graphics technologies, including copy preparation, page layout, illustration, and photo-editing software, to prepare visually compelling presentations for advertisers and publications.
  • Collaborated with graphic designers to create mock-ups and ensure that the final product met the client's expectations.
  • Interface with advertisers, agency, digital sales, production and finance for all operational aspects of sales advertising to ensure accounts are being handled based on customer needs
  • Utilized strong analytical skills and business acumen to provide valuable insights and drive revenue growth.
  • Collaborated with cross-functional teams to participate in the planning, design, implementation, and review of ad development.
  • Demonstrated expertise in multi-year planning, including setting priorities, creating schedules, developing campaign materials, and implementing outreach strategies to achieve business objectives.
  • Responsible for managing accounts and maintaining client relationship
  • promotion of multi-media ads and materials for advertisers
  • Participate in development of comprehensive multi-year, long-range work plans including: priorities and schedules for the enhancement of national distribution, publication schedules, customer relationship initiatives, planning and delivery, and marketing/outreach strategies to promote to advertisers.
  • Generated qualified leads and initiated process in communication with Google Adsense for the Ad Impact Sales project
  • Managed and contributed solutions to effectively maintain accounts more than $270k spend
  • Prepared and designed print and digital ads for advertisers that produced high volume number of calls and new clients
  • Provide support for Account Executives to develop creative sales presentations in developing new campaign packages, advertising rates and materials, brochures,ad materials
  • Participated on the $40K launch campaign project for each eight (8) new app technology contract clients by forging alliance with Apple Business Division.
  • Experience in planning, design, and implementation of ad campaigns such as behavioral targeting,
  • Experience in planning ad schedules, creating campaign materials, and developing outreach strategies to promote special promotion packages and special ads.
  • Managed accounts to retain existing relationships and grow share of business.

Check-in Agent

Kids And All
10.2007 - 03.2008
  • Manage website production, database and schedule updates
  • Coordinated, tracked, and facilitated website changes
  • Edited images for web, including photographs and illustrations, using Adobe Photoshop and InDesign
  • Facilitate content changes via established content management processes and procedures in a timely and efficient manner.
  • Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
  • Maintain complex web content management systems to provide visual cohesion and consistency per category for product pages, imagery, product details and category thumbnails
  • Collaborate with creative teams to execute site creative assets for new and brand initiatives across Pottery Barn Kids and Teen

Education

Digital New Media

Chabot College

Web Design

City College of San Francisco

Business Administration

Heald Business College

Skills

  • Areas of Knowledge & Skills
  • Multimedia Advertising
  • Print Digital Sales
  • Account Management
  • Microsoft Office Suite
  • Adobe Creative Suite
  • Benefit Assessment
  • Eligibility Requirements
  • Compliance Knowledge
  • Digital Printing
  • Customer Service

Additional Information

  • Accomplishments , San Francisco Chronicle - Achievement Award Recipient as Top Yearly Advertising Sales Support Winner San Francisco Chronicle - Achievement Award Recipient as Top Quarterly Advertising Sales Support Winner Recipient of The Best Designed Logo for Admarc Users Group www.admarcusersgroup.com.

Timeline

Manager

Market
11.2021 - Current

Compliance Associate

Istp
09.2016 - 10.2019

Healthcare

Faith Health
10.2013 - Current

Model

Powers
03.2008 - 11.2013

Check-in Agent

Kids And All
10.2007 - 03.2008

Digital New Media

Chabot College

Web Design

City College of San Francisco

Business Administration

Heald Business College

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