Carly Kinney
Hamilton,GA
Summary
Dynamic manager with a proven track record at Breaking Bread, excelling in team leadership and conflict resolution. Cultivated a motivated workforce, ensuring exceptional customer service and a safe environment. Skilled in time management and staff development, consistently achieving high satisfaction levels through effective communication and task delegation.
Overview
12
12
years of professional experience
Work History
Manager
Breaking Bread
02.2013 - Current
- Managed and motivated employees to be productive and engaged in work.
- Successfully handled various duties within specified time limits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Ensured exceptional service delivery to promote satisfaction.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Seasonal Employee
Callaway Resort & Gardens
11.2012 - 12.2013
- Managed and motivated employees to be productive and engaged in work.
- Successfully handled various duties within specified time limits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Ensured exceptional service delivery to promote satisfaction.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor Of Business Administration - Human Resources Management
Columbus State University
Columbus, GASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Customer relationship management (CRM)
- Staff development
- Shift scheduling
- Conflict resolution
- Verbal and written communication
- Staff management
- Task delegation
- Goal setting
Timeline
Manager
Breaking Bread
02.2013 - Current
Seasonal Employee
Callaway Resort & Gardens
11.2012 - 12.2013
Bachelor Of Business Administration - Human Resources Management
Columbus State University
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