Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carly Martin

Oakland,MD

Summary

Adaptable and compassionate professional with a dual background in education and healthcare support services. Skilled in individualized instruction, resource coordination, and managing sensitive information with accuracy and discretion. Experienced in curriculum development, project-based learning, patient service coordination, and regulatory compliance. Recognized for strong communication, data analysis, and problem-solving abilities, with a proven record of building meaningful relationships with students, families, patients, and providers. Committed to fostering supportive environments that promote growth, learning, and well-being.

Overview

7
7
years of professional experience

Work History

Patient Services Coordinator

Freedom Home Medical, LLC
Morgantown, West Virginia
05.2020 - 06.2024
  • Coordinated the delivery, setup, and retrieval of durable medical equipment (DME) for patients receiving hospice and home healthcare services.
  • Maintained patient files and order documentation in compliance with HIPAA and insurance requirements.
  • Communicated with hospice staff, healthcare providers, and families to ensure timely equipment service and compassionate customer support.
  • Assisted with inventory tracking, order fulfillment, and billing functions in a small-team environment.
  • Supported patients and caregivers by addressing equipment needs, troubleshooting issues, and ensuring continuity of care.

Student Teacher & STEAM Lab Assistant

Anna Jarvis Elementary School
Grafton, West Virginia
08.2017 - 05.2020
  • Designed and delivered engaging, standards-aligned lessons for PreK–2nd grade students, using assessments and research-based strategies to improve outcomes, and boost student confidence.
  • Developed and implemented project-based learning initiatives in the STEAM lab, collaborating with local organizations to expand educational opportunities and resources.
  • Conducted research to assess curriculum effectiveness, analyzed data to identify gaps, and introduced targeted solutions that enhanced student engagement and achievement.
  • Built strong relationships with students, families, and colleagues, fostering a supportive and inclusive learning environment.
  • Customized instruction to meet diverse learning needs, ensuring equitable access to educational opportunities.

Education

Master of Arts - Elementary Education & Multidisciplinary Studies

West Virginia University
Morgantown, WV
05-2020

Bachelor of Arts - Multidisciplinary Studies

West Virginia University
Morgantown, WV
05-2020

Skills

  • Patient & Family Support
  • Hospice & Home Care Coordination
  • HIPAA Compliance & Documentation
  • Curriculum Design & Instruction
  • Student Engagement
  • Data Collection & Analysis
  • Training & Development
  • Team Collaboration
  • Communication & Interpersonal Skills
  • Resource Coordination
  • Problem-Solving
  • Conflict Resolution

Timeline

Patient Services Coordinator

Freedom Home Medical, LLC
05.2020 - 06.2024

Student Teacher & STEAM Lab Assistant

Anna Jarvis Elementary School
08.2017 - 05.2020

Master of Arts - Elementary Education & Multidisciplinary Studies

West Virginia University

Bachelor of Arts - Multidisciplinary Studies

West Virginia University