Matthew Jubb
Oakland,MD
Summary
Motivated and technically skilled Computer Science student with hands-on experience in telecommunications, customer support, and equipment operation. Proven ability to troubleshoot devices, configure systems, and provide professional on-site service in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Host/Takeout
Brenda’s Pizzeria
10.2025 - Current
- Reliable and customer-focused hospitality professional with hands-on experience in front-of-house operations, register management, and high-volume service environments. Skilled in maintaining organization under pressure, communicating effectively with customers and team members, and ensuring a smooth and positive dining experience.
Retail Sales Associate
USCellular/T-Mobile
01.2025 - 09.2025
- Provided knowledgeable, professional customer support in device setup, troubleshooting, and service inquiries across multiple platforms, including iPhone, Samsung, Google Pixel, and Motorola devices. Consistently met and exceeded monthly sales quotas by building rapport, identifying customer needs, and recommending tailored solutions. Utilized retail systems such as RIM, CIM, and Microtelecom to manage transactions, track inventory, and maintain accurate customer records. Oversaw daily operations including opening and closing procedures, register balancing, and end-of-day financial reconciliation. Participated in ongoing corporate training and Upduo collaboration sessions to enhance product knowledge, communication, and sales strategies. Maintained a professional appearance and communication style, contributing to a positive and efficient team environment.
Laborer
Vanguard
08.2024 - 12.2024
- Operated company vehicles and heavy equipment including excavators, skid steers, steam and diesel rollers, and telehandlers to support site preparation and restoration projects. Performed manual labor such as hay mulching, grading, and site cleanup to ensure compliance with environmental and safety standards. Assisted with maintenance and repairs of fencing, drainage, and erosion control systems, addressing on-site issues promptly and efficiently. Collaborated closely with a small team and maintained regular communication with foremen and supervisors to coordinate daily objectives and project updates. Demonstrated strong reliability and endurance through consistent 50–60-hour work weeks in fast-paced, physically demanding conditions.
Education
AA degree - Computer Science
Garrett College
McHenry, MD11.2025
HS Diploma - undefined
Southern Garrett High School
Oakland, MD06.2023
Skills
- Customer Service & Communication
- Sales & Quota Achievement
- Point-of-Sale (POS) Systems & Cash Handling
- Retail Management Software (RIM, CIM, Microtelecom)
- Register & Inventory Management
- Equipment Operation (Excavator, Skid Steer, Roller, Telehandler)
- Troubleshooting & Technical Support (Phones, Devices, Software)
- Operational Procedures & Checklist Adherence
- Team Collaboration & Independent Work
- Time Management & Reliability
- Adapting to Fast-Paced Environments
- Professional Appearance & Conduct
LANGUAGE/S
English
Timeline
Host/Takeout
Brenda’s Pizzeria
10.2025 - Current
Retail Sales Associate
USCellular/T-Mobile
01.2025 - 09.2025
Laborer
Vanguard
08.2024 - 12.2024
HS Diploma - undefined
Southern Garrett High School
AA degree - Computer Science
Garrett College