Summary
Overview
Work History
Education
Skills
Timeline
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Carly Mcbryde

Summary

Recent health science graduate with 3+ years of healthcare logistics and customer operations experience. Proven ability to support enhancing customer experiences through innovative solutions. Experienced in managing high-touch environments and ensuring compliance with health standards, ready to drive efficiency and engagement in a fast-paced setting.

Overview

6
6
years of professional experience

Work History

Head Hostess

LIVE! at The Battery
02.2024 - Current
  • Coordinated about 20 to 30 reservations and private events per week.
  • Ensured that the dining room was always clean, organized, and presentable.
  • Trained new staff on proper hosting procedures and policies.

Customer Service Representative

Zara
12.2021 - 08.2023
  • Delivered exceptional customer service and managed experiences to maximize customer engagement.
  • Implemented innovative methods for streamlining the customer service process.
  • Disinfect doorknobs, light switches, telephones, computers, desks, and other high-touch surfaces.

Supply Specialist

Emory University Hospital
05.2019 - 08.2021
  • Managed inventory for 10+ departments, ensuring consistent availability of essential clinical supplies.
  • Supervised operations and resolved material discrepancies.
  • Improved efficiency through accurate documentation across multiple stockrooms.
  • Collaborated with nurses, physicians, and surgeons to fulfill critical supply needs for patient care.

Education

Bachelor of Science - Integrated Health Science

Kennesaw State University
01.2024

Skills

  • Google Workspace
  • Medical inventory systems
  • HIPAA compliance
  • Leadership
  • Sanitization procedures
  • Strategic planning
  • Creative problem-solving
  • Efficient cleaning techniques

Timeline

Head Hostess

LIVE! at The Battery
02.2024 - Current

Customer Service Representative

Zara
12.2021 - 08.2023

Supply Specialist

Emory University Hospital
05.2019 - 08.2021

Bachelor of Science - Integrated Health Science

Kennesaw State University

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