Carly Medeiros
Lakeville,MA
Summary
Dynamic sales director enhancing revenue growth and customer satisfaction in the software and IT sectors. Successfully coached and managed teams to exceed targets, leveraging strategic planning and relationship management to drive performance. Committed to fostering an inclusive culture that promotes collaboration and retention.
Overview
10
10
years of professional experience
Work History
Director of Strategic Sales- SMB-Inside Sales
KONICA MINOLTA BUSINESS SOLUTIONS
07.2022 - Current
- Lead, motivate, and manage a sales team that was made up of inside sales executives
- Led expansion of team's strategic revenue in software, IT, and VoIP solutions through targeted initiatives.
- Coached and trained 10 sales executives to achieve individual and team revenue targets.
- Oversee 3000 current customer accounts and help maintain great client relationships through a digital environment (zoom, phone calls, emails etc.)
- Work with each sales executive to come up with goals that are specific, measurable, attainable, realistic and timely (SMART) through account planning sessions, territory reviews, 1 on 1s, monthly and quarterly review sessions
- Facilitated a team-based, inclusive work environment promoting sales across business line and enhancing employee and customer retention.
- Conducted recruitment and interviews to select qualified sales professionals.
Sr. Sales Manager of Strategic Sales-Inside/Outside Sales
KONICA MINOLTA BUSINESS SOLUTIONS
04.2021 - 07.2022
- Led expansion of the team's strategic revenue in software, IT, and VoIP solutions, enhancing overall sales performance.
- Lead, motivate, and manage a sales team that consists of 50% inside sales executives and 50% outside sales executives
- Coached, trained, and advised 10 sales executives on progress toward individual and team revenue targets while assisting in career planning.
- Work with each sales executive to come up with goals that are specific, measurable, attainable, realistic and timely (SMART) through account planning sessions, territory reviews, 1 on 1s, monthly and quarterly review sessions
- Facilitated an inclusive team-based work environment to promote sales across business line, enhancing employee and customer retention.
- Conducted recruitment and interviews for sales positions, assessing candidates' skills and fit for the team.
Sr. Sales Manager
KONICA MINOLTA BUSINESS SOLUTIONS
Boston, MA
04.2018 - 04.2021
- Led, motivated, and counseled sales team to consistently exceed budgeted sales revenue and gross profit targets while fostering teamwork and delivering exceptional customer service
- Managed $5.4 million in combined revenue for hardware, software, and IT solutions.
- Coached, trained, and advised 10 individual sales representatives on their progress toward achieving individual and team revenue targets.
- Aligns sales representative's approach and customer understanding with Konica Minolta's strategic direction
- Facilitated inclusive, team-based work environment that enhanced collaboration and drove sales growth across business line, positively impacting employee and customer retention
- Collaborated with customers and internal teams to effectively resolve issues and complaints, ensuring high levels of customer satisfaction
- Work with each rep to come up goals that are specific, measurable, attainable, realistic and timely (SMART) through account planning sessions, territory reviews, and month end review sessions
- Executed recruitment processes by sourcing, interviewing, and selecting qualified sales professionals for the team.
- Participate in fiscal year business planning
Sales Manager
Konica Minolta Business Solutions US
Waltham, Massachusetts
09.2016 - 04.2018
Education
Bachelor of Science - Business Management Concentration in Finance
Johnson and Wales University
Providence, RI01-2010
Skills
- Revenue generation
- Sales planning
- Revenue forecasting
- Account management
- Customer engagement
- Strategic planning
- Team leadership
- Coaching and mentoring
- Employee training
Accomplishments
- Nominated to participate in the IMD and Konica Minolta Women2Lead leadership program in 2026
- Nominated and picked to be part of Konica Minolta's Trailblazer's Leadership Program in 2025
- Chosen to be part of a team to bring Salesforce to Konica Minolta in 2024
- Chosen to lead a pilot program of Inside Sales Executives in 2021. Because of its success it was turned into its own division across the company
- Chosen to grow downtown Boston team for in 2018
- 2018, 2019, 2022, 2023 President Club Winner
Timeline
Director of Strategic Sales- SMB-Inside Sales
KONICA MINOLTA BUSINESS SOLUTIONS
07.2022 - Current
Sr. Sales Manager of Strategic Sales-Inside/Outside Sales
KONICA MINOLTA BUSINESS SOLUTIONS
04.2021 - 07.2022
Sr. Sales Manager
KONICA MINOLTA BUSINESS SOLUTIONS
04.2018 - 04.2021
Sales Manager
Konica Minolta Business Solutions US
09.2016 - 04.2018
Bachelor of Science - Business Management Concentration in Finance
Johnson and Wales University