Carly Melewski
Youngstown
Summary
Strategic and results-driven Human Resources Leader with 15+ years of experience in HR technology, talent acquisition, workforce planning, and process optimization. Leveraging strong analytical skills, in-depth knowledge of HR processes, and technical proficiency in HR information systems to contribute to a dynamic HR team and enhance organizational efficiency. Dedicated to delivering impactful results and driving positive change within the company.
Overview
16
16
years of professional experience
Work History
Human Resources Specialist, Information Systems
Department of Veterans Affairs, Veterans Health Administration Central Office
03.2023 - Current
- Serve as a program manager for USA Staffing, the recruitment and onboarding system utilized across the Veterans Health Administration (VHA)
- Directly support development and implementation of Federal and VA e-Government initiatives, such as USA Staffing, Recruitment Tracker, Account Provisioning and Deprovisioning System (APDS) and other homegrown VA applications
- Managing the system deployment and/or enhancement development activities for more than 6500 HR users
- Responsible for monitoring and evaluating the various automation needs of the HR community
- Collaborating with national VA partners in the Center of Expertise on various policy updates and initiatives to address system impacts and integrate into system usage procedures
- Developing resources and communications to educate and train field staff on system changes as a result of policy updates or initiatives
- Developing new guidelines, job aids and processes to improve system functionality, and providing training field staff regularly on new system functionalities or updates
- Developed and implemented the process for Onboarding Partner usage of USA Staffing which included, development of communications, job aids and training materials, providing training on utilization of USA Staffing for non-HR users, and developing dashboards and reports for monitoring compliance post implementation
- Serve as a primary trainer/presenter for the VHA Recruitment Systems Team for various Community of Practice (CoP) meetings, presenting to VHA leadership and field staff serving in various capacities and roles.
- Conduct system training virtually and on-site for VHA/VA HR staff and/or their customers to ensure they are well equipped to utilize the systems and applications
- Serve as a systems subject matter expert for various national level workgroups, participating in information planning meetings, maintains productive interaction with staff assigned to support the implementation and development efforts, reports on the status and progress of work accomplished, and monitors work in progress
- Provide help desk support to VHA USA Staffing users to troubleshoot a wide variety of issues in USA Staffing and/or Recruitment Tracker
- Advise the VHA HR community in proper use of the system and all its components to include guides and standard operating procedures, temporary workarounds due to system updates, etc
- Analyze and evaluate the effectiveness of the automated HR requirements to determine if the system meets established HR goals and objectives
- Participate in national level system workgroups and modification teams to further enhance and develop HR information systems
Supervisory Human Resources Specialist, Recruitment and Placement
Department of Veterans Affairs, Veterans Health Administration Central Office
07.2018 - 03.2023
- Responsible for planning, directing, coordinating, and exercising management, administrative and technical control over the functions and activities of (2) teams within the a Recruitment and Staffing Shared Service Unit (R&S SSU)
- Direct supervisor of 25 HR Professionals that provide consultative services in the areas of: Recruitment and Placement, Compensation, and Position Management for a customer base of 4000+ FTEE
- Analyze current recruitment processes and hiring data to determine compliance with national measures, implementing various process improvement strategies as necessary
- Evaluate efficiency and effectiveness of various standard operating procedures within the section, and make necessary changes or develop new internal procedures to improve the hiring and onboarding processes
- Coordinating and implementing automated recruitment, placement, compensation and staffing systems
- Serve as a technical expert for HR Systems utilized within Recruitment and Placement on a regular and recurring basis including but not limited to: HR Smart, USA Staffing, eOPF, ePerformance, Recruitment Tracker, PowerBI
- Provide consultative and advisory services to national level managers and executive leadership within VHA for various recruitment activities, strategic and organizational planning, and procedural and regulatory requirements
- Conducts various studies to compare and chart data pertaining to time of application to actual hiring time spans and hiring ratios
- Research and develop solutions and strategies to recruitment and retention problems that integrate a variety of flexibilities; and provide technical assistance to managers in developing justifications for requesting the use of special salary rates, recruitment bonuses, retention allowances, or other authorities
- Directs and/or performs quality assurance reviews and directs or takes any needed corrective action
- Apply expert knowledge of human resources principles and concepts, a sound working knowledge of other personnel fields, and broad personnel management knowledge to identify, analyze and resolve recruitment and retention problems
Human Resources Specialist, Recruitment and Placement, GS-201-13
Department of Veterans Affairs, Veterans Health Administration Central Office
10.2014 - 07.2018
- Facilitate the recruitment and onboarding process for the VA Interim Staffing Program (ISP), comprised of the VA Locum Tenens Program, and the VA Travel Nurse Corps Program
- Perform pre-recruitment assessments for physicians, physician assistants, nurse practitioners, and registered nurses in various specialty areas, identifying specialty needs within the ISP to meet various field facility needs
- Research various clinical specialties to prepare technically sound vacancy announcements, and to understand the intricacies of the specialties
- Obtaining a thorough understanding of the various clinical specialties and the care that is provided within improves both oral and written communication with the hiring clinician as well as inquiring providers
- Provide technical oversight for the physician professional standards board and physician compensation panel
- Ensuring that providers are evaluated fairly and equitably, and that the criteria utilized to evaluate candidates is in compliance with VA policy
- Perform technical reviews for all Nurse Professional Standards Board and Physician Assistant Board actions
- Facilitate the on-boarding process for all physicians, nurses, and physician assistants hired into the ISP
- Making tentative and firm offers of employment, and providing selectees with an overview of the hiring process and pre-employment requirements including: background investigations, credentialing and privileging, boarding, compensation panels, pre-employment physicals and drug screenings
- Informing selectees about available benefits, incentives, and compensation
- Communicating with management regarding the status of new hires, and preparing and reviewing accession packages and personnel actions for all new hires as well as internal selections
- Managing the appointment status of all temporary intermittent providers assigned to the VA ISP
- Performing assessments for promotion and step increase eligibility, and researching discrepancies identified in the personnel records of intermittent employees
- Participate in various process improvement projects pertaining to the recruitment and onboarding process for ISP providers
- Evaluating the current processes, identifying deficiencies, making recommendations for improvement, creating action plans, and evaluating the effectiveness of implemented action plans
- Coordinate new employee orientation at various facilities throughout the country
- Assisting HR Staffing Specialists with identifying, interpreting and applying Title 5 and Title 38 policy and regulation for various recruitment and placement activities
- Responsible for establishing new duty locations and nurse locality pay schedules
- Conduct annual nurse locality pay reviews, utilizing 3rd party survey data, and present recommendations for potential increases to existing LPS schedules to ISP management
- Developed a collaborative working relationship with HROO Staff in Employee Benefits, Employees Relations and Processing and Records to ensure proper management of various HR components such as: FEHB, FERS, Pay for Performance, Awards, Drug Free Workplace Program, Pay Administration, Performance and Leave, Telework
- Conducted interviews for vacant positions within the section
- Developed and conducted a standardized orientation and training for all incoming staff who are new to HROO
- Trained new staff on various recruitment and placement activities and Standard Operating Procedures
Chief, Staffing and Position Management
Department of Veterans Affairs, Louis Stokes Cleveland VA Medical Center, Human Resources Management Service
03.2014 - 10.2014
- Direct supervisor of 25 HR Professionals, in a 1A Medical Center, that provide consultative services in the areas of: Recruitment and Placement, Classification and Compensation, and Credentialing
- Oversee time and attendance and performance for all staff within section
- Analyze current recruitment processes and hiring data to determine compliance with national measures, implementing various process improvement strategies as necessary
- Evaluate efficiency and effectiveness of various standard operating procedures within the section, and make necessary changes to improve the hiring and onboarding processes
- Serve as the technical expert for staff in the areas of Title 5, Title 38, and Hybrid Title 38 staffing, compensation, and position management
- Assess all recruitment hiring actions to ensure compliance with local labor agreements, VA Policy, Federal Regulations, and US Code
- Serve as approving official for all Title 5 Classification actions for the Medical Center
- Advise and educate local labor union on various policies and regulations for both formal and informal grievances
- Oversee the credentialing for all dependent providers, ensuring proper verification of professional credentials is documented for all new providers, as well as existing providers requiring annual license or certification verifications
- Review various pay administration actions including but not limited to: annual salary surveys and proposed pay schedules, above minimum entrance rate requests, fee basis requests, and recruitment and relocation incentives
- Assist Chief of Human Resources and the Medical Center Director with the development of short and long range plans, goals and objectives for the purpose of succession planning, recruitment and placement needs, and budgetary compliance
- Develop and revise facility-wide HR policies and procedures, based on OPM and/or VA policy and directives, management recommendations, and negotiated agreements
Lead Human Resources Specialist, Recruitment and Placement
Department of Veterans Affairs, Louis Stokes Cleveland VA Medical Center, Human Resources Management Service
04.2011 - 03.2014
- Responsible for workload delegation for a staffing team comprised of two Staffing Specialists and a Staffing Assistant, servicing ten services comprised of various Title 5, Title 38, and Hybrid Title 38 occupations
- Identify, distribute and balance workload amongst team members, taking into consideration established work flow, skill level and/or areas of expertise, and adjust workload accordingly in order to meet established timeframes
- Serve as the acting Section Chief in the absence of the supervisor, attending meetings with various levels of management, responding to and delegating suspense reports, reviewing hiring packages and other memorandums for accuracy and timeliness, and addressing controversial issues or inquiries that pertain to recruitment and placement
- Articulate and communicate assignments, projects, actionable events, and/or programmatic issues, and establish deadlines and timeframes for completion
- Monitor and report on status and progress of delegated workload, checking on work in progress and reviewing completed work to ensure instructions on work priorities, methods, deadlines, and quality of work product have been met
- Coach team members in identifying problem solving methods and techniques, providing advice on appropriate work methods, processes and procedures, and assist with evaluating parameters and viable solutions
- Compile, analyze and reconcile data for various reports at the local, VISN and National levels
- Communicate complex and technical oral and written decisions regarding staffing and recruitment issues to senior management officials, supervisory officials, co-workers, bargaining unit employees, and external customers
- Work closely with Clinical Service Chiefs and Administrative Officers in Surgical, Anesthesiology, Medicine, and Quality Management Service to prepare recruitment plans for physician, physician assistant, registered nurse, and advanced practice nurse positions, educating them on applicable policies and regulations, providing them with hiring flexibilities, assisting them with identifying the various needs of the position, and providing resources and tools for the interview and hiring process
- Perform pre-recruitment assessments for various physician positions which involves meeting with Section Chiefs in various clinical specialties including but not limited to: Internal Medicine, Emergency Medicine, Cardiothoracic Surgery, General Surgery, Cardiology, Otolaryngology, Women's Health, Hospice, Pain Management, and Anesthesia
- These assessments evaluate previous recruitment efforts and challenges, identifying routine procedures performed or treatment provided by the physician, availability of equipment and advanced technology within the section, team dynamic, work schedule and on-call obligations, availability of research opportunities, academic appointment opportunities, fellowship or training requirements, specialty certification requirements, proficiency in performing specific procedures within a given specialty
- Research various clinical specialties to prepare technically sound vacancy announcements, and to understand the intricacies of the specialties
- Obtaining a thorough understanding of the various clinical specialties and the care that is provided within improves both oral and written communication with the hiring clinician as well as inquiring providers
- Utilize various appointing authorities to appoint physicians and other clinical staff to full time permanent appointments under 38 USC 7401(1) and 7401(3), part time, intermittent and temporary appointments under 38 USC 7405(a)(1)(A) and 7405(a)(1)(B), 7405(a)(1)(d) for trainees and interns, and 7406 for medical and dental residents
- Evaluate the need for fee basis consultants and attendings appointed under 7405(a)(2), and determine the cost effectiveness of a fee basis appointment versus an intermittent or part time appointment under 7405(a)(1)
- Processing appointments and personnel actions for the National Podiatry Director and National Neurology Director under 38 USC 7306
- Facilitating the onboarding process for various recruitment actions, making tentative and firm offers of employment, and providing selectees with an overview of the hiring process and pre-employment requirements including: background investigations, credentialing and privileging, boarding, compensation panels, pre-employment physicals and drug screenings
- Informing selectees about available benefits, incentives, and compensation
- Communicating with management regarding the status of new hires, and preparing and reviewing accession packages and personnel actions for all new hires as well as internal selections
- Serve as a technical advisor to the National Podiatry Professional Standards Board, the VISN 10 Medical Instrument Technician Professional Standards Board, and the Cleveland VAMC Physician Professional Standards Board, explaining VA policy and qualification requirements with regards to appointments, promotions, and award recommendations, and reviewing board action forms to ensure appointments are properly cited in conjunction with Title 38 US Code
- Assist the National Podiatry Professional Standards Board with staffing inquiries from HR Practitioners from various Medical Centers throughout the country
- Serve as the Non-Citizen Coordinator, establishing a standard operating procedure for recruitment and filling positions with non-US citizens, outlining various options that may be utilized to fulfill all advertisement requirements per VA Handbook 5005.1
- Evaluate team performance to identify strengths and weaknesses amongst team members, working within team structure to improve any identified deficiencies, and exploring alternatives for performance improvement
- Provide ongoing training to Staffing Specialists and Assistants, as well as mid-level and upper-level management throughout the Medical Center
- Present on basic staffing processes and procedures during New Supervisor Orientation and the VISN LDI training
- Serve as the primary Staffing Representative for the planning and activation of the Ambulatory Surgery Center
- Develop, revise and update local medical center policies, standard operating procedures, and training materials to be utilized by HR Practitioners as well as Management Officials
- Collaborate with Employee Relations and Benefits Specialists to identify placement options for employees with reasonable accommodation, workers compensation or disability retirement requests
- Work closely with the Labor Relations Specialist and Assistant to address grievances, complaints, or negotiations that involve staffing processes and/or procedures
Human Resources Specialist, Recruitment and Placement
Department of Veterans Affairs, Louis Stokes Cleveland VA Medical Center, Human Resources Management Service
03.2009 - 04.2011
- Responsible for classification, position management, and recruitment and placement activities for administrative and clinical services
- Perform internal placement duties in accordance with Merit Promotion policies
- Identify positions that are difficult to fill based on past recruitment analysis and prepare external recruitment requests as needed
- Create and advertise vacancy announcements through USA Staffing, using current position descriptions, job analyses, and qualification standards for Title 5 positions, and VA qualification standards and functional statements for Title 38 and Hybrid Title 38 positions
- Utilize skill and professionalism in making personal contacts with internal and external customers including managers, applicants, co-workers, and professionals within other federal and private organizations
- Provide interpretation and guidance in reference to Merit Promotion policies, procedures and guidelines, and utilize various hiring authorities to meet diverse staffing needs
- Provide managers with guidance and the necessary tools to evaluate position needs and to complete position description and job analysis
- Classify general schedule and wage grade positions and provide written documentation to support determinations
- Research and present laws, policies, regulations, and cases to address recruitment issues or complexities
- Perform pay administration duties including physician compensation panels, salary surveys, and providing technical advice to coworkers and managers regarding pay setting
Education
Bachelor of Science - Marketing Management, Advertising and Public Relations
Youngstown State University
08.2008
Skills
- HRIS Administration
- Consultative Recruitment Planning
- Employee Onboarding Management
- Human Resources Policy Design
- PeopleSoft Human Resources Management System
- Collaborative Relationship Development
- System Integration
- Proven Leadership in Team Settings
- Strong Written and Verbal Communication skills
- Training Professionals
- Customer Service Excellence
Accomplishments
- Beta Gamma Sigma
- Golden Key International Honour Society
Awards
- Employee of the Month, Workforce Management and Consulting, December 2024
- Certificate of Appreciation from the VHA Under Secretary for Health, July 2023
- Employee of the Month, Cleveland VA Medical Center, August 2008
- Dean's List, 2003-2008
Timeline
Human Resources Specialist, Information Systems
Department of Veterans Affairs, Veterans Health Administration Central Office
03.2023 - Current
Supervisory Human Resources Specialist, Recruitment and Placement
Department of Veterans Affairs, Veterans Health Administration Central Office
07.2018 - 03.2023
Human Resources Specialist, Recruitment and Placement, GS-201-13
Department of Veterans Affairs, Veterans Health Administration Central Office
10.2014 - 07.2018
Chief, Staffing and Position Management
Department of Veterans Affairs, Louis Stokes Cleveland VA Medical Center, Human Resources Management Service
03.2014 - 10.2014
Lead Human Resources Specialist, Recruitment and Placement
Department of Veterans Affairs, Louis Stokes Cleveland VA Medical Center, Human Resources Management Service
04.2011 - 03.2014
Human Resources Specialist, Recruitment and Placement
Department of Veterans Affairs, Louis Stokes Cleveland VA Medical Center, Human Resources Management Service
03.2009 - 04.2011
Bachelor of Science - Marketing Management, Advertising and Public Relations
Youngstown State University
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