Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Myers

Payson,UT

Summary

Technically astute Marine Technician and Service Manager with 23 years of recreational craft experience. Versatile and resourceful senior professional offering bow-to-stern expertise on mechanical, electrical, operational systems. Proficient at managing complicated rebuilding and servicing projects that require various resources. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Personable and dedicated Customer Service Representative with extensive experience in Marine industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Successfully establish and maintain good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Looking for a new role where hard work and dedication will be highly valued.

Overview

24
24
years of professional experience
1
1
Certificate

Work History

Marine Service Technician/Service Manager/Shop Owner

Jones Marine
Payson, UT
05.2006 - 12.2023
  • Maintained cleanliness of the shop area by cleaning oil spills and disposing hazardous waste properly.
  • Maintained up-to-date records of all maintenance activities performed on each vessel.
  • Inspected and tested equipment to ensure compliance with safety regulations.
  • Operated machinery, specialty tools, hand tools ,and power tools proficiently.
  • Inspect and service trailers for proper operation.
  • Provided customer service by answering questions about repair procedures and costs.
  • Guaranteed service and stood behind work performed, resulting in happy customers.
  • Communicated effectively with customers regarding progress of work being done on their boat.
  • Estimated project time and cost and presented detailed proposals for acceptance before beginning work.
  • Performed routine maintenance and repairs on marine vessels, including engines, fuel systems, electrical wiring, transom assembly, stern drive and other components.
  • Checked fuel systems. Verified good condition without leakage and lubricated moving parts for smooth operation and rust prevention.
  • Winterized all systems for off-season storage.
  • Ensured that all work was done according to manufacturer's specifications.
  • Performed troubleshooting and diagnostics, repairing issues with electrical, charging and steering systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Created written estimates and obtained customer consent to proceed.
  • Collaborated with customers to offer solutions to service needs.
  • Reviewed customer billing statements for accuracy prior to release.
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Developed and maintained relationships with customers, vendors, and suppliers.

Marine Service Technician

Eagle Marine
Provo, Utah
06.2000 - 05.2006
  • Repaired engines, electrical systems, fuel systems, steering systems, and other components on marine vessels.
  • Troubleshot mechanical issues with engines and other systems using diagnostic tools.
  • Utilized machinery, specialty tools, hand tools, and power tools during repairs or installations of parts and equipment.
  • Provided customer service by answering questions about vessel maintenance needs.
  • Inspect and service trailers for proper operation.
  • Cleaned boat interiors after service was completed.

Education

High School Diploma -

Gateway Community College
Phoenix, AZ
05-2000

Skills

  • Electrical Troubleshooting & Repair
  • Preventive Maintenance
  • Engine Repair
  • Troubleshooting
  • Underwater Systems Repair
  • Excellent Customer Service
  • Calm Under Pressure
  • Effective Communication
  • Reliability
  • Inventory Procurement

Certification

  • Volvo Penta
  • Mercrusier
  • Indmar

Timeline

Marine Service Technician/Service Manager/Shop Owner

Jones Marine
05.2006 - 12.2023

Marine Service Technician

Eagle Marine
06.2000 - 05.2006

High School Diploma -

Gateway Community College
Kevin Myers