Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carly Mynatt

Kansas City,MO

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

9
9
years of professional experience

Work History

Stay at Home Mom/Wife

Mynatt Household
05.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Applied effective time management techniques to meet tight deadlines.

Insurance Agent

Aflac
06.2021 - 05.2022
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.

Customer Service Representative

BridgeCom Systems
06.2020 - 06.2021
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Sought ways to improve processes and services provided.
  • Maintained up-to-date knowledge of product and service changes.

Server/Bartender

Blue Line Hockey Bar
08.2017 - 06.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Bartender

Red Front
07.2017 - 06.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.

Server

Scoreboard Smokehouse Bar And Grill
08.2015 - 06.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Diploma - Massage Therapy

Miller-Motte Technical College
Madison, TN
04.2016

Skills

  • Dependable and Responsible
  • Customer Relations
  • Attention to Detail
  • Critical Thinking

Timeline

Stay at Home Mom/Wife

Mynatt Household
05.2022 - Current

Insurance Agent

Aflac
06.2021 - 05.2022

Customer Service Representative

BridgeCom Systems
06.2020 - 06.2021

Server/Bartender

Blue Line Hockey Bar
08.2017 - 06.2020

Bartender

Red Front
07.2017 - 06.2020

Server

Scoreboard Smokehouse Bar And Grill
08.2015 - 06.2017

Diploma - Massage Therapy

Miller-Motte Technical College

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Carly Mynatt