Carly Parks
Pittsburgh
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth
Overview
7
7
years of professional experience
Work History
Food Runner/Busser
River Grill
05.2019 - 08.2024
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time
- Provided superior customer service by quickly and efficiently delivering food to guests
- Assisted servers with Utilized knowledge of menu items to provide accurate descriptions of dishes to customers upon request as well as garnishing standards
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Proficiently operated a POS system to accurately process customer orders
- Maintains a clean and replenished restroom
- Engaged in suggestive selling and other sales techniques.
- Assisted customers with carry-out service.
- Exhibited strong multitasking skills when working under pressure during peak hours
- Made and stocked condiments for specific food items as part of the garnishing process Lifting and repositioning restaurant equipment
Hostess/Busser
The Place
11.2021 - 06.2023
- Answered phone calls to take reservations and address guest questions and concerns
- Assisted in seating guests and managing the wait list
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Re-poured water glasses, cleaned, and reset tables
- Stacked and locked up outdoor seating Recording and preparing to-go orders
- Operating cash registers to accept payments Trained new employees in restaurant's best practices and responsibilities
- Checked restrooms for cleanliness and availability of supplies
- Completed opening and closing procedures according to set standards.
Diner Hostess
Lake Effect Diner
02.2021 - 08.2021
- Monitored dining room traffic flow to maximize efficiency during peak hours of operation
- Tracking reservations, wait lists, and table availability using restaurant software systems to ensure accurate information is always available
- Maintaining knowledge of menu items, specials, and promotions to effectively answer questions from customers
- Resolving customer complaints in a polite manner while adhering to company policies
- Assisting in daily cleaning duties including wiping down tables and chairs, sweeping floors, and restocking condiments
- Greeting guests and providing seating arrangements with a friendly and professional attitude
- Processing take-out orders efficiently while ensuring accuracy of order details
- Handling cash register transactions accurately while providing change as needed
- Performing opening and closing side work tasks including stocking supplies, resetting tables
- Answering phone calls to take reservations and address guest questions and concerns
- Helping bus tables and ran food to patrons during high-volume periods
- Make milkshakes as ordered Stocking Brew and fill coffee for customers
Salesperson
Strategic Knections LLC
01.2025 - 03.2025
- Developed strong customer relationships, resulting in repeat business and referrals.
- Conducted product demonstrations, effectively showcasing features to enhance customer engagement.
- Collaborated with team members to achieve sales targets and improve store performance.
Server/Waitress
The Woods House
10.2024 - 12.2024
- Provided exceptional customer service by efficiently taking and delivering orders, ensuring a positive dining experience.
- Communicated effectively with kitchen staff to address special requests and dietary restrictions, maintaining high accuracy.
- Managed multitasking in a fast-paced environment, balancing multiple tables while upholding quality standards.
- Resolved customer complaints promptly and professionally, fostering guest satisfaction and repeat business.
- Handled cash, credit card transactions, and tip reconciliation, ensuring accuracy in daily sales reports.
- Trained new team members on menu knowledge, service protocols, and operational procedures to maintain a cohesive team.
- Maintained cleanliness and organization of dining areas in compliance with health and safety regulations.
Server
Pizza Milano
04.2025 - 09.2025
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service standards, and POS systems.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
Server/Bartender
Sushi I
07.2025 - 10.2025
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Upsold menu items, contributing to increased sales through effective communication skills.
- Served food and beverages promptly with focused attention to customer needs.
Receptionist
Southside Tattoo & Body Piercing
10.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming and professional environment.
- Scheduled appointments and maintained a calendar for executive staff, optimizing time management.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Cleaning and sterilizing equipment.
Education
Master of Business Administration (M.B.A.) - Entrepreneurship
Duquesne University
Pittsburgh, PA05.2027
High School Diploma - undefined
Nardin Academy High School
Buffalo, NY05.2023
Skills
- Multitasking Abilities
- Customer Relations
- Conflict Resolution
- Kitchen Operations
- Interpersonal
- Telephone skills
- Time management
- Organization
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
Timeline
Receptionist
Southside Tattoo & Body Piercing
10.2025 - Current
Server/Bartender
Sushi I
07.2025 - 10.2025
Server
Pizza Milano
04.2025 - 09.2025
Salesperson
Strategic Knections LLC
01.2025 - 03.2025
Server/Waitress
The Woods House
10.2024 - 12.2024
Hostess/Busser
The Place
11.2021 - 06.2023
Diner Hostess
Lake Effect Diner
02.2021 - 08.2021
Food Runner/Busser
River Grill
05.2019 - 08.2024
High School Diploma - undefined
Nardin Academy High School
Master of Business Administration (M.B.A.) - Entrepreneurship
Duquesne University