Carly Storey
Tulsa
Summary
Motivated cashier with experience in executing sales promotions and supporting team dynamics. Skilled in employee training and conflict resolution, contributing to improved customer satisfaction and operational efficiency.
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Overview
21
21
years of professional experience
2004
2004
years of post-secondary education
Work History
Customer Service Cashier
Walmart
Cushing
06.2024 - 06.2025
- Processed customer transactions efficiently at point of sale, ensuring accurate cash handling procedures.
- Provided product knowledge assistance to customers, enhancing their shopping experience and satisfaction.
- Supported sales promotions by informing customers about current deals and offers.
- Maintained cleanliness and organization of the checkout area to promote a welcoming atmosphere.
Gas Station Attendant
Caseys's General Stores
Cushing
08.2022 - 06.2024
- Assisted customers with fuel dispensing operations, ensuring safety protocols were followed at all times.
- Monitored store inventory levels to maintain stock availability and minimize shortages.
- Executed sales promotions effectively, driving increased customer engagement and product visibility.
- Trained new staff on store operations and customer service standards to ensure consistency.
Carhop Server
Sonics Drive In
Perkins
03.2017 - 08.2022
- Delivered food orders promptly to customers in designated parking areas.
- Maintained thorough knowledge of menu items to assist customers effectively.
- Conducted regular checks on equipment to ensure optimal performance.
- Adhered to health and safety regulations to maintain a safe environment.
- Collaborated with team members to enhance service efficiency during peak hours.
- Managed customer inquiries and resolved issues with professionalism.
- Trained new staff on service protocols and menu details.
- Responded to customer complaints with empathy and effective solutions.
- Encouraged teamwork by supporting colleagues during busy shifts.
Customer Service Manager
Sonic Drive In
Tulsa
08.2004 - 01.2017
- Implemented training programs to improve staff performance and customer interaction skills.
- Facilitated cross-department collaboration to streamline service processes and resolve customer issues.
- Monitored performance metrics to identify areas for improvement in service delivery.
- Resolved customer complaints by identifying root causes and implementing effective solutions.
- Coordinated scheduling and staffing to ensure optimal service levels during peak hours.
- Administered conflict resolution strategies to maintain positive customer relations.
- Promoted a culture of teamwork and collaboration among service staff to boost morale.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Education
Memorial High School
Tulsa, OKSkills
- Cash handling
- Point of sale systems
- Sales promotion execution
- Customer transaction processing
- Inventory management
- Conflict resolution
- Employee training
- Time management
Timeline
Customer Service Cashier
Walmart
06.2024 - 06.2025
Gas Station Attendant
Caseys's General Stores
08.2022 - 06.2024
Carhop Server
Sonics Drive In
03.2017 - 08.2022
Customer Service Manager
Sonic Drive In
08.2004 - 01.2017
Memorial High School