Summary
Overview
Work History
Education
Skills
Pronouns
Timeline
Generic

Carly Toyn

Salt Lake City,Utah

Summary

After living in Oregon for ~3 yrs, Carly returned home to Utah January 2024 to attend Healing Mountain Massage School and become a Licensed Massage Therapist. Carly will have 300 hours of Spa experience after graduating school and 7+ years of customer service experience. Carly has been told they have a wonderful presence with clients and they have a caring nurturing aura. Detail oriented, focused, and driven; Carly is an enthusiastic member of a team and would be a fantastic addition to yours.

Overview

5
5
years of professional experience

Work History

SERVER/HOST

BEST THAI
09.2022 - 11.2023
  • Responsible for 100% of Front of House duties
  • Excitedly greeted all customers while inputting online & phone orders
  • Exuded positive energy for consistent positive customer experience
  • Took orders, ran food, bused tables, and cashiered all while ensuring sanitary work environment
  • Prepped food in non peak hours
  • Handled all customer needs with urgency and care
  • Cleaned restaurant when closing; sanitized bathroom, dishes, and floors
  • Cultivated warm relationships with regular customers

BARISTA/SERVER/KITCHEN

ZEST GARDEN CAFE (MARCI'S BAR)
09.2022 - 03.2023
  • Prepared and served all coffee, tea, and specialty drinks
  • Greeted customers, took orders, prepared drinks, maintained clean drink bar, handled transactions, and contributed to positive work environment
  • During non peak hours: deep cleaned café, wrapped silverware, and prepped drinks
  • Helped prepare and run pizza, breadsticks, tacos, and quesadillas
  • Crucial team member in transitional period when merging from Marci's Bar to Zest Garden Cafe in December 2022
  • Heavy intensive labor moving boxes, fridges, and furniture
  • Extensive deep cleaning of both restaurants
  • Helped with deconstruction tear down and rebuild including installing flooring, painting, and interior design
  • Grand reopening occurring in March 2023

FLOOR STAFF

COMING ATTRACTIONS THEATRES
09.2021 - 08.2022
  • Handled customer transactions behind concessions and guided positive customer experience while preparing and upselling food items
  • Prepared a variety of drinks, hot food, & popcorn; simultaneously interacting with the customer, finishing the transaction, and ensuring all aspects of customer satisfaction
  • Helped maintain all janitorial upkeep of 100% of building: sweeping and mopping theaters promptly after vacated, regularly cleaning spills in lobby, hourly temperature and bathroom checks to ensure customer satisfaction, and weekly chore list

PROPERTY ADMINISTRATOR

CUSHMAN & WAKEFIELD
08.2018 - 01.2021
  • Executive assistant to 2 Property Managers responsible for all administrative duties for 10 different properties
  • Promptly cared for all tenant needs through Outlook, phone, or in person
  • Invoiced tenants monthly and oversaw all charges on tenants accounts
  • Processed and allocated invoices from vendors
  • Handled all in-person cash and card transactions with tenants
  • Coordinated all other building management needs such as communication with engineers and cleaning staff
  • Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations

Education

LICENSED MASSAGE THERAPIST (LMT) -

Healing Mountain Massage School
SLC, UT
09.2024

ASSOCIATES OF SCIENCE - General Education

SALT LAKE COMMUNITY COLLEGE
SLC, UT
05.2018

Skills

  • SWEDISH MASSAGE
  • SHIATSU MASSAGE
  • SPORTS MASSAGE
  • TRIGGER POINT THERAPY
  • LYPMHATIC DRAINAGE
  • REIKI ENERGY WORK
  • AROMATHERAPY
  • CUSTOMER SERVICES
  • CASH/CREDIT CARD HANDLING
  • JANITORIAL EXPERIENCE
  • HONEST
  • DEPENDABLE
  • COMPASSIONATE
  • INDEPENDENT

Pronouns

they/them/theirs

Timeline

SERVER/HOST

BEST THAI
09.2022 - 11.2023

BARISTA/SERVER/KITCHEN

ZEST GARDEN CAFE (MARCI'S BAR)
09.2022 - 03.2023

FLOOR STAFF

COMING ATTRACTIONS THEATRES
09.2021 - 08.2022

PROPERTY ADMINISTRATOR

CUSHMAN & WAKEFIELD
08.2018 - 01.2021

LICENSED MASSAGE THERAPIST (LMT) -

Healing Mountain Massage School

ASSOCIATES OF SCIENCE - General Education

SALT LAKE COMMUNITY COLLEGE

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