Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
3
3
years of professional experience
Work History
Medical Assistant
East Jefferson General Hospital
Metairie, LA
06.2023 - Current
Roomed patients in a timely manner
Scribed for physician
Assisted healthcare professionals in patient examinations and procedures
Managed patient records and maintained confidentiality
Monitored vital signs and reported changes to medical staff
Sustained a clean and organized work environment in compliance with health regulations
Obtained client medical history, medication information, symptoms, and allergies.
Patient Access Representative
East Jefferson General Hospital
Metairie, LA
04.2022 - 06.2023
Managed patient check-in and check-out processes, ensuring accurate and efficient data entry
Answered multi-line phone system to schedule appointments and address patient inquiries
Maintained patient confidentiality while handling sensitive medical information
Assisted in resolving patient issues and complaints, providing excellent customer service