Carly Vickerman
New Berlin,WI
Summary
Creative Christian leadership rooted in storytelling, driven by curiosity, and inspired by purpose. I believe bold creativity has the power to move people toward meaning—with life and with God. Through academic work, curated social storytelling, and UX case studies, I bring a human-centered lens to every touchpoint—whether it’s a campaign concept, a research insight, or a digital journey. At Masterworks, I’d champion creative that doesn’t just convert—but truly connects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client Care Services
Northwestern Mutual
04.2025 - Current
- Support clients with care and clarity, acting as a problem-solver and relationship-builder in a high-volume environment.
- Turn complex client needs into clear, empathetic solutions that align with the brand’s mission of financial freedom.
- Translate patterns in service calls into insights that inform team improvements and client experience.
- Practice human-centered communication daily—through tone, clarity, and proactive follow-through.
Visual Communicator / UX Case Study Lead /Assistant Art Director
Freelance + Academic Projects
08.2018 - Current
- Build visual narratives and user-centered concepts through academic work, community engagement, and self-directed UX studies.
- Developed two UX case studies: Ride Safe, a transportation safety app, and an artist search engine, both based on user research, interviews, and prototyping.
- Created and presented research-based PowerPoint storytelling for the Benedict Center, advocating for marginalized voices with clarity and compassion.
- Curated social media visuals for academic and community events—balancing aesthetics, accessibility, and strategic messaging.
- Applied human-centered design principles across team projects, focusing on story, structure, and clarity of communication.
Curator & Visual Storyteller
Cedarburg Fiber Arts Museum
01.2016 - 01.2017
- Collaborated with artists to curate immersive exhibits that blended narrative and visual experience.
- Designed promotional materials and event visuals aligned with exhibit themes and visitor engagement goals.
Education
M.S. - Information Design & Strategy
Northwestern University
01.2025
B.A. - Social Sciences & Justice
Mount Mary University
01.2020
Skills
- Storytelling & Strategic Messaging
- Visual Curation & Art Direction
- UX Design Foundations (Wireframes, Flows, Personas)
- Cross-Functional Collaboration
- Empathy-Driven Research (Qual, Surveys, Interviews)
- Content Creation: Social, Web, Email, Print
- Tools: Balsamiq, Figma, Canvas, Adobe CC
Certification
- UX Design Certificate – eCornell, 2023
- CSR Accelerator Graduate – Mar’s Solutions, 2024
ATTRIBUTES
- Faith-Fueled Creative – I design with curiosity, intention, and beauty to the divine.
- Empathetic Thinker – I listen with my heart, act with strategy, and aim to uplift.
- Lifelong Learner – From Scripture to service design, I’m always growing.
- Servant Leader – I show up with humility, humor, and a desire to glorify God through collaboration.
MISSION ALIGNMENT
- I thrive at the intersection of purpose and performance. I’m drawn to Masterworks’ mission of transforming lives through Christ-centered action. With a heart for social justice and storytelling, I’m eager to help shape campaigns that stir souls, build connection, and inspire lasting change.
- Let’s make something meaningful—together.
Timeline
Client Care Services
Northwestern Mutual
04.2025 - Current
Visual Communicator / UX Case Study Lead /Assistant Art Director
Freelance + Academic Projects
08.2018 - Current
Curator & Visual Storyteller
Cedarburg Fiber Arts Museum
01.2016 - 01.2017
B.A. - Social Sciences & Justice
Mount Mary University
M.S. - Information Design & Strategy
Northwestern University
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