Shikha Parikh
Plano,TX
Summary
Results-driven sales and team development leader with 20+ years of experience driving revenue growth, building high-performing teams, and scaling business development efforts. I bring a strong foundation in sales, presales engineering, and operations, with a consistent track record of coaching teams, improving performance metrics, and delivering measurable pipeline and revenue outcomes.
My background includes 11 years in retail and hospitality within the lodging sector, giving me a deep understanding of operator challenges, customer experience, and revenue drivers. I combine that industry knowledge with extensive experience in training and enabling teams across sales, consulting, and implementation. In my current role, I lead onboarding and development efforts for new hires, coach sales teams on positioning and strategy, and drive alignment across cross-functional partners to ensure quality opportunities and successful execution.
I am highly metrics-driven, with a focus on productivity, pipeline health, and continuous improvement. I’ve built scalable processes, developed talent, and consistently exceeded performance goals in fast-paced, evolving environments. My approach is hands-on, entrepreneurial, and rooted in accountability, feedback, and team success.
I build teams that perform, create cultures that win, and drive results that scale.
Overview
16
16
years of professional experience
Work History
Client Solutions Architect | Merchant Services Client Consulting | Product Sales Specialist
JPMorgan Chase
02.2025 - Current
- Partner with enterprise clients and sales teams to drive pipeline growth by translating complex business challenges into clear, value-based payment and treasury solutions. Lead solution strategy, pricing, and deal support across the sales cycle, helping accelerate opportunity conversion and revenue outcomes.
- Act as a key enablement leader, coaching sales teams on positioning, discovery, and deal strategy while delivering high-impact product demonstrations and executive presentations that build confidence and shorten sales cycles. Contribute to onboarding and ongoing development of team members by standardizing messaging, refining sales motions, and improving overall performance consistency.
- Collaborate cross-functionally with sales, product, and technology teams to ensure strong alignment on opportunity quality, solution fit, and execution. Serve as the voice of the customer, feeding market insights back into product and go-to-market strategies to improve win rates and customer experience.
- Drive operational excellence by leading RFP responses, supporting pipeline forecasting, and monitoring post-sale performance to ensure adoption, retention, and measurable business impact. Recognized as a trusted advisor on payments strategy, risk, and industry trends across both client and internal teams.
VP | Solutions Architect | Global Enterprise Delivery and Implementations
JPMorgan Chase
11.2021 - 02.2025
- Led global delivery of enterprise payment and treasury solutions, aligning complex business requirements with scalable system architectures across multiple regions. Owned end-to-end execution of large-scale implementations, consistently delivering on time and within scope while navigating cross-border regulatory and operational complexities.
- Drove process optimization and standardization by establishing repeatable delivery frameworks, improving efficiency, consistency, and overall project outcomes. Partnered with technology, operations, and compliance teams to ensure solutions met security, regulatory, and performance requirements without compromising speed to market.
- Served as a strategic advisor on architecture and risk, guiding stakeholders through system design decisions, trade-offs, and long-term scalability considerations. Evaluated and introduced emerging technologies to support client modernization and international growth initiatives.
- Built strong relationships with enterprise clients, vendors, and internal stakeholders, ensuring alignment and accountability throughout the project lifecycle. Mentored and developed project teams, reinforcing best practices and elevating delivery standards across global initiatives.
- Provided executive-level reporting and post-implementation analysis, leveraging insights to refine methodologies, enhance future delivery performance, and support continuous improvement.
Business Development Representative II
JPMorgan Chase
08.2010 - 11.2021
- Consistently achieved and exceeded quota, maintaining ~100% attainment and ranking among the top performers nationally. Drove pipeline growth through outbound prospecting, cold outreach, and strategic networking, successfully expanding into new markets and generating high-quality opportunities.
- Managed and grew a portfolio of enterprise and mid-market clients, including organizations such as Marriott International and Asian American Hotel Owners Association, strengthening long-term partnerships, increasing retention, and driving revenue expansion.
- Executed consultative sales strategies by delivering ROI-focused presentations, aligning solutions to client needs, and effectively navigating complex deal cycles. Leveraged market intelligence and competitive analysis to refine positioning, improve win rates, and maximize profitability.
- Collaborated cross-functionally with sales, real estate, and operations teams to develop new solution pathways, improve opportunity quality, and enhance the overall customer experience. Proactively resolved client escalations and implemented process improvements to drive satisfaction and loyalty.
- Mentored and trained new team members on prospecting, sales strategy, and client engagement, accelerating ramp time and reinforcing a high-performance, metrics-driven culture.
Education
Bachelor of Science - Business management
University of Phoenix
Tempe, AZ05-2009
MBA - Business Administration
Southern New Hampshire University
Hooksett, NH03-2025
Master of Science - Artificial Intelligence
Rutgers University
New Brunswick, NJ04-2026
Skills
Business Development & Revenue Leadership
Pipeline Generation & Opportunity Creation Quota Attainment & Forecasting Outbound Strategy Development Consultative Selling Market Expansion Data-Driven Performance Management
Client & Market Alignment
Customer-Centric Selling Operator Insight (Retail, Hospitality, Lodging) Opportunity Qualification Cross-Functional Alignment with Sales & Account Executives Value-Based Solution Positioning
Leadership & Team Development
BDR Team Hiring & Retention High-Performance Culture Building Coaching, Mentoring & Career Development Live Deal Coaching Performance Management & Accountability Employee Engagement
Training & Sales Enablement
BDR Onboarding Programs Sales Playbook Development Product & Messaging Training Call Coaching & Skill Development Process Standardization Continuous Feedback & Improvement
Operational Execution & Metrics Management
Activity & Productivity Tracking KPI Development & Reporting Pipeline Health Analysis Risk Identification & Performance Optimization CRM Management (Salesforce/Zoho)
Cross-Functional Collaboration
Alignment with Sales, Marketing & Operations Feedback Loops for Lead Quality & Conversion Go-To-Market Execution Stakeholder Communication Process Improvement Initiatives
Systems, Process & Scalability
CRM & Workflow Optimization Process Design & Evaluation Scalable Sales Motions Performance Optimization Data Integrity & Reporting
Strategic & Technical Foundations (Differentiator)
Solution-Oriented Thinking Requirements Gathering Process Analysis Technical Acumen in Sales Cycles Risk Mitigation Mindset Enterprise-Level Perspective on Revenue Operations
Timeline
Client Solutions Architect | Merchant Services Client Consulting | Product Sales Specialist
JPMorgan Chase
02.2025 - Current
VP | Solutions Architect | Global Enterprise Delivery and Implementations
JPMorgan Chase
11.2021 - 02.2025
Business Development Representative II
JPMorgan Chase
08.2010 - 11.2021
Bachelor of Science - Business management
University of Phoenix
MBA - Business Administration
Southern New Hampshire University
Master of Science - Artificial Intelligence
Rutgers University
Accolades
President’s Circle Winner for Sales in 2018, President’s Circle winner for Sales in 2020
Previous Work History
Work experience before 2012 available via LinkedIn or upon request