Carlye Campbell
Ethel ,MS
Summary
Hardworking, eager to learn new skills to collaborate with my knowledge from the clinics I have worked/work in to best help my team and patients. Offering communication skills, organization, insurance and reception knowledge, I would be appreciative if you considered me for this position.
Overview
5
5
years of professional experience
Work History
Receptionist/Insurance Coordinator
Louisville Dental Associates
Louisville, MS
02.2024 - Current
- Managed incoming calls, providing information and forwarding inquiries as needed.
- Assisted with administrative tasks, including filing documents and data entry.
- Scheduled appointments and maintained calendar for office staff efficiently.
- Developed familiarity with office software to improve daily operations and communications.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Educated clients on coverage options, enhancing understanding of available insurance products.
- Assisted in processing insurance claims, ensuring adherence to company policies and procedures.
Receptionist
Mitchell Dental Clinic
Ackerman, MS
03.2021 - 11.2022
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted in maintaining patient records, ensuring accuracy and confidentiality of information.
- Coordinated communication between patients and dental staff, enhancing service delivery.
- Handled incoming calls, providing information and directing inquiries to appropriate personnel.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Ethel High School
Ethel, MSSkills
Organization skills
Time management
Telephone skills
Data entry
Customer and client relations
Appointment scheduling
Administrative support
Documentation and reporting
Basic accounting
Customer/Client relations
Verbal and written communication
Timeline
Receptionist/Insurance Coordinator
Louisville Dental Associates
02.2024 - Current
Receptionist
Mitchell Dental Clinic
03.2021 - 11.2022
High School Diploma -
Ethel High School