Erica Ruiz
Union City,NJ
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist/Insurance Verification Specialist
Psychotherapy Care Center
Union City, NJ
11.2024 - 02.2026
- Greeted clients and managed appointment scheduling to ensure efficient office operations.
- Maintained patient records using electronic health record (EHR) systems to enhance data accuracy.
- Assisted therapists by preparing client documentation and intake forms promptly.
- Handled phone inquiries and directed calls to appropriate staff members for effective communication.
- Collecting co-pays and maintaining medical records
- Billing
Medical Receptionist
City Heights Pediatrics
Union City, NJ
03.2017 - 11.2023
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated communication between patients and medical staff, enhancing care coordination.
- Processed insurance claims and verified coverage for accurate billing practices.
- Maintained electronic health records with precision, ensuring data integrity and compliance.
- Worked with EMR Software
Education
High School Diploma -
Belleville High School
BellevilleCertified Medical Billing And Coding Specialist -
Medical Office Technologies Institute
Union City, NJSkills
- Organization skills
- Telephone skills
- Data entry
- Time management
- Excellent Computer Skills
- Bilingual - Spanish
Certification
Medical Billing and Coding Specialist
Languages
Spanish
Full Professional
Timeline
Receptionist/Insurance Verification Specialist
Psychotherapy Care Center
11.2024 - 02.2026
Medical Receptionist
City Heights Pediatrics
03.2017 - 11.2023
High School Diploma -
Belleville High School
Certified Medical Billing And Coding Specialist -
Medical Office Technologies Institute