Kimberly Corado
Princeton,TX
Summary
Detail-focused Insurance Verification Specialist recognized for high productivity and efficient task completion. Specialize in insurance policy verification, claim processing accuracy, and patient data confidentiality management. Excel in communication, problem-solving, and time management to ensure seamless operations within healthcare settings.
Overview
3
3
years of professional experience
Work History
Receptionist/Insurance Verification Specialist
Family smiles of Plano
Plano, TX
01.2022 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Verified patient's eligibility for benefits under various insurance plans.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Processed referrals to specialists when required by the dentist.
- Collected payments from patients in accordance with established policies and procedures.
- Organized patient charts prior to each appointment in order to save time during check-in process.
- Managed front desk operations including scheduling appointments, collecting payments.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Barista
Scooters Coffee Shop
McKinney, TX
10.2023 - 11.2024
- Recommended pastries and sandwiches to pair with customers' beverages.
- Described menu items to customers and suggested products based on stated preferences.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Created complex, hand-crafted beverages based upon customer preferences.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Memorized official and off-menu coffee and tea preparations.
- Received and accurately processed customer payments.
Education
High School Diploma -
Little Elm High School
Little Elm, TX05-2021
Skills
- Analytical Thinking
- Skilled in open dental
- Coordination and Scheduling
- Customer Service
- Typing speed of 45 wpm
- Creativity and Innovation
- English and Spanish Fluency
- Data Entry
- Inbound and Outbound Calling
- Friendly, Positive Attitude
- Attention to Detail
- Multi-tasking strength
- Cash Handling
- Problem-solving skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Scooters Coffee Shop
10.2023 - 11.2024
Receptionist/Insurance Verification Specialist
Family smiles of Plano
01.2022 - Current
High School Diploma -
Little Elm High School
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