Overview
Work History
Education
Skills
Timeline
Generic

Carlyn Fendeis

Depew

Overview

15
15
years of professional experience

Work History

Bookkeeper

Romanstone Properties Inc
Buffalo
08.2024 - 07.2025
  • Processed accounts payable and receivable transactions.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Recorded daily financial transactions accurately and in a timely manner.

Medical Receptionist

716 Health
Tonawanda
09.2023 - 08.2024
  • Managed patient check-ins and scheduled appointments efficiently.
  • Coordinated insurance verification and communicated with providers.
  • Processed incoming calls and directed them to appropriate staff.

Collections Agent

National Recovery Solutions
Lockport
01.2021 - 09.2023
  • Managed inbound and outbound calls to collect outstanding debts.
  • Negotiated payment plans with clients to resolve delinquent accounts.
  • Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts.

Sales Representative

Time Warner Cable
Buffalo
05.2016 - 03.2020
  • Engaged customers to understand their needs and recommend suitable services.
  • Participated in training sessions to stay updated on new products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Sales Representative

Verizon
Cheektowaga
02.2010 - 11.2012
  • Educated clients on product features and benefits to enhance user experience.
  • Processed customer orders efficiently using company software systems.
  • Developed key customer relationships to increase sales.

Education

High School Diploma -

Scranton High School
Scranton, PA
06-2009

Skills

  • Sales methodologies
  • Customer experience enhancement
  • Negotiation tactics
  • Team collaboration
  • Closing sales
  • Attention to detail

Timeline

Bookkeeper

Romanstone Properties Inc
08.2024 - 07.2025

Medical Receptionist

716 Health
09.2023 - 08.2024

Collections Agent

National Recovery Solutions
01.2021 - 09.2023

Sales Representative

Time Warner Cable
05.2016 - 03.2020

Sales Representative

Verizon
02.2010 - 11.2012

High School Diploma -

Scranton High School
Carlyn Fendeis