Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlyn Mcknight

Riverside

Summary

Senior Sales and Training Executive with over 30 years of experience in the cosmetic and spa industry. Proven track record in driving growth and profitability through effective leadership and strategic relationship building. Expertise in setting regional sales goals, managing teams, and implementing scalable strategies for consistent results. Strong interpersonal skills facilitate resolution of complex issues and motivate teams to achieve peak performance.

Overview

35
35
years of professional experience

Work History

Sales and Training Specialist

Amorepacific
Chicago
02.2025 - Current
  • Upsold products and services, enhancing profitability through effective sales processing.
  • Coordinated continuous education and professional development for Sephora associates.
  • Processed sales for brands such as Suwhalsoo, Innisfree, Hanyul, Tata Harper, and Aestura.

Regional Sales and Training Executive

CCI – MIDWEST REGION
03.2013 - 11.2024
  • Managed diverse portfolio of 11 brands, resulting in improved performance for K18 and Henry Rose.
  • Analyzed impact of educational programs on sales productivity through various channels.
  • Communicated business updates and account challenges with tailored recommendations to CEO and VP of Sales.
  • Investigated competitive activities and market strategies for enhanced decision-making capabilities.
  • Spearheaded educational initiatives in specific territories, fostering deeper engagement.
  • Facilitated freelance team development, concentrating on effective training workshops and payroll operations.
  • Launched brand education initiatives that greatly enhanced understanding at prominent retail partners.

Freelance Sales

Pur Minerals, Laura Mercier, Exuviance
04.2010 - 02.2013
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.

Marketing Coordinator

COSMEDICINE
Naples
02.2009 - 02.2010
  • Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
  • Streamlined communication between clients and internal teams for seamless project execution.
  • Conducted training and events in Ulta.
  • Collaborated with creative teams to develop compelling advertising campaigns tailored to clients’ needs.
  • Provided comprehensive support during sales presentations, contributing to successful pitches and increased conversion rates.

Sales Lead

SEPHORA
Chicago
01.2008 - 01.2010
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Developed comprehensive training to enhance team members’ product knowledge and sales skills.
  • Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing sales.
  • Collaborated with cross-functional teams to develop integrated sales strategies, driving overall company growth.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Makeup Artist

Freelance
Vail
10.2005 - 01.2007
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
  • Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
  • Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele.

Public Speaker

Loreal Cosmetics
04.2004 - 09.2005
  • Delivered high-quality presentations for diverse audiences, driving increased brand awareness and interest.
  • Captivated attention with dynamic speaking styles and skillful use of visual aids.
  • Enhanced event success by tailoring speech content to align with specific themes and objectives.
  • Connected with attendees through empathetic listening and genuine responses during Q&A sessions.
  • Collaborated closely with event organizers to ensure seamless integration of messaging into overall program goals.
  • Expanded professional network through active participation in industry conferences, workshops, and seminars.

Spa Owner

CM Esthetics on the GO
Chicago
05.2001 - 08.2004
  • Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
  • Increased revenue by implementing effective marketing strategies and promotional campaigns.
  • Developed a loyal clientele through consistent high-quality services and attentive care.
  • Managed daily operations, ensuring smooth workflow and efficient scheduling.
  • Brought spa service including facials, waxing and makeup, massage to clients’ homes and events including wedding, corporate parties.

Spa Director

Marilyn Miglin
Chicago
09.2000 - 04.2001
  • Created and Developed spa treatments, including menu, packages and training.
  • Executed spa events to develop and drive further revenue.
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Esthetician

Beautique Day Spa & Salon
Houston
06.2000 - 04.2001
  • Customized facial treatments and products for clientele.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels.
  • Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Spa Director

Hard Rock Hotel and Casino Las Vegas
Las Vegas
04.1998 - 04.2000
  • Enhanced guest satisfaction by implementing innovative spa treatments and services.
  • Increased staff productivity through effective training and performance evaluations.
  • Managed spa budget and resources, ensuring optimal efficiency and profitability.
  • Developed strong relationships with vendors for better product pricing and quality.
  • Oversaw facility maintenance, ensuring a clean and safe environment for guests and staff.
  • Promoted a culture of exceptional customer service among the spa team members.
  • Conducted regular inventory checks, maintaining adequate stock levels while minimizing waste.
  • Opened and closed spa according to standard procedures.

Esthetician

Nordstrom Spa
Oak Brook
10.1995 - 04.1998
  • Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Makeup Artist

Freelance
New York
04.1990 - 05.1995
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
  • Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Supported production teams on film sets by maintaining actors’ makeup throughout shoot days, ensuring continuity and consistency within scenes.
  • Applied various layers of makeup to performers and customers to obtain necessary effect and look.

Education

Esthetician - Esthetics

Pivot Point Academy
Chicago, IL
09.1995

Associate of Arts - Fashion Design

London School Of Design
London, England
08.1989

Skills

  • Organizational development
  • Decision making
  • MS Office suite
  • Excel proficiency
  • Cloud storage management
  • Financial software expertise
  • Time management
  • Interpersonal communication
  • Problem solving
  • Team building
  • Employee engagement strategies
  • Performance evaluation techniques
  • New employee training
  • Onboarding processes
  • Leadership training programs
  • Staff development planning
  • Written and oral communication skills
  • Public speaking proficiency
  • Training material updates
  • Scheduling efficiency
  • Budgeting and forecasting
  • Payroll management

Timeline

Sales and Training Specialist

Amorepacific
02.2025 - Current

Regional Sales and Training Executive

CCI – MIDWEST REGION
03.2013 - 11.2024

Freelance Sales

Pur Minerals, Laura Mercier, Exuviance
04.2010 - 02.2013

Marketing Coordinator

COSMEDICINE
02.2009 - 02.2010

Sales Lead

SEPHORA
01.2008 - 01.2010

Makeup Artist

Freelance
10.2005 - 01.2007

Public Speaker

Loreal Cosmetics
04.2004 - 09.2005

Spa Owner

CM Esthetics on the GO
05.2001 - 08.2004

Spa Director

Marilyn Miglin
09.2000 - 04.2001

Esthetician

Beautique Day Spa & Salon
06.2000 - 04.2001

Spa Director

Hard Rock Hotel and Casino Las Vegas
04.1998 - 04.2000

Esthetician

Nordstrom Spa
10.1995 - 04.1998

Makeup Artist

Freelance
04.1990 - 05.1995

Esthetician - Esthetics

Pivot Point Academy

Associate of Arts - Fashion Design

London School Of Design

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