Carlyn Stockert
Tacoma,WA
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiastic and results-oriented. Outgoing personality.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
LA Fitness
08.2021 - 12.2021
- Greeted and assisted members upon arrival at the fitness center.
- Managed phone inquiries and scheduled appointments for personal training sessions.
- Processed membership applications and payments accurately and efficiently.
Customer Service Representative
JCPenney
03.2017 - 07.2018
- Cashier
- Online Orders
- Processed transactions using point-of-sale systems efficiently.
- Assisted customers with inquiries and product selections.
- Resolved customer inquiries via phone and email, ensuring timely and accurate information delivery.
Education
High School Diploma -
TCC
TacomaSkills
- Time management
- Sales support
- Adaptable problem solving
- Product sales
- Call center procedures
- Retail sales customer service
- Strong teamwork
Timeline
Front Desk Receptionist
LA Fitness
08.2021 - 12.2021
Customer Service Representative
JCPenney
03.2017 - 07.2018
High School Diploma -
TCC