Carma McConahay
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at DataRelief1, excelling in behavioral health support and service coordination. Adept at document verification and compliance management, I leverage strong empathy and problem-solving skills to empower vulnerable populations. Committed to enhancing client experiences while ensuring accuracy in medical coding and documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Health (BEH) and Social Care (SCC)
DataRelief1
Colorado Springs, Colorado
10.2024 - Current
- Initiated behavioral health commitment by caring for elderly individuals with dementia.
- Engaged individuals with intellectual and developmental disabilities through DataRelief1.
- Coordinated holistic support services to address complex needs of vulnerable populations.
- Applied profound empathy to enhance behavioral health support and social care coordination.
- Maintained precise attention to detail in developing tailored assistance plans.
- Advocated for individuals facing mental health and substance use disorders.
- Facilitated empowerment of clients through effective service coordination and support strategies.
Signing agent/Certified Notary Public
DataRelief1
Colorado Springs, Colorado
07.2021 - Current
- Streamlined legal process by efficiently acquiring witness signatures on essential documents.
- Ensured compliance with state regulations throughout document transactions.
- Verified authenticity and accuracy of crucial documents while maintaining confidentiality.
- Conducted loan closings with professionalism and precision for seamless experiences.
- Facilitated legal processes, obtaining witness signatures while adhering to regulations.
- Managed notary service appointments to ensure accurate and timely completion.
- Maintained attention to detail across diverse legal paperwork to uphold integrity.
Service Representative
DataRelief1
Colorado Springs, Colorado
11.2023 - 10.2024
- Resolved complex issues through effective problem-solving techniques, ensuring customer satisfaction and loyalty.
- Demonstrated in-depth technical knowledge to troubleshoot and address various problems efficiently.
- Maintained thorough documentation of processes and procedures for accuracy and compliance.
Database Administrator
DataRelief1
Colorado Springs, Colorado
05.2017 - 05.2023
- Reviewed medical records for compliance with insurance requirements, facilitating smooth claim processing.
- Evaluated medical codes for accuracy, preventing billing discrepancies.
- Assigned shares and payments for medical procedures, flagging return claims and resolving insufficient payment issues.
- Engaged directly with insurance companies to verify information and obtain necessary authorizations.
Education
Associate of Arts - Concentration in Human Services Management
University of Phoenix
Tempe, AZ08-2015
Bachelor of Arts - Cultural Diversity, introduction to Behavioral Sci
University of Phoenix
Tempe, AZSkills
- Behavioral health support
- Service coordination
- Document verification
- Medical coding
- Compliance management
- Customer relationship management
Certification
- QMAP certified
- CPR-AED certified
- NPA, Petition Affidavits, Notary Public
Timeline
Behavioral Health (BEH) and Social Care (SCC)
DataRelief1
10.2024 - Current
Service Representative
DataRelief1
11.2023 - 10.2024
Signing agent/Certified Notary Public
DataRelief1
07.2021 - Current
Database Administrator
DataRelief1
05.2017 - 05.2023
Associate of Arts - Concentration in Human Services Management
University of Phoenix
Bachelor of Arts - Cultural Diversity, introduction to Behavioral Sci
University of Phoenix
Similar Profiles
Courtney DukekCourtney Dukek
Registered Nurse at UCHealth University of Colorado HospitalRegistered Nurse at UCHealth University of Colorado Hospital
Lyrick UnverteloLyrick Unvertelo
Contact Center Representative at Climb Credit UnionContact Center Representative at Climb Credit Union
RACHAEL SMITHRACHAEL SMITH
Regional Development Manager at ClearChoice Dental Implant CentersRegional Development Manager at ClearChoice Dental Implant Centers
Dee JonesDee Jones
Workplace Planning Consultant II at Fidelity InvestmentsWorkplace Planning Consultant II at Fidelity Investments
Marvin DesirMarvin Desir
Behavioral Health Foster Care Social Worker at Children's ChoiceBehavioral Health Foster Care Social Worker at Children's Choice