Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CARMALETHIA JOHNSON

Columbus

Summary

Dynamic professional with extensive experience at Franklin County Children Services, excelling in crisis intervention and client referrals. Proven ability to maintain meticulous records and effectively communicate with clients, ensuring access to vital community resources. Adept at case management, fostering positive relationships, and enhancing service delivery in challenging environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Social Service Aide 2

Franklin County Children Services
Columbus
02.2025 - Current
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
  • Maintained accurate records of client progress and interactions according to agency standards.
  • Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
  • Provided crisis intervention services to clients experiencing acute mental health issues.
  • Maintained thorough case history records and wrote detailed reports.

School Bus Driver

V.A.T Incorporated
Columbus
11.2022 - 10.2024
  • Assisted with loading and unloading of passengers as needed.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Communicated effectively with parents regarding student transportation issues.
  • Ensured compliance with state and federal transportation regulations.
  • Ensured safety of students by following all traffic laws and regulations.
  • Responded quickly in emergency situations by taking appropriate actions.

School Bus Driver

Columbus City Schools
Columbus
08.2011 - 01.2022
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Maintained confidential records relating to personnel matters.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Ensured compliance with applicable laws regarding employment practices.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Provided administrative support to management team including preparing reports and presentations.
  • Provided training to new hires on office policies and procedures.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Administered payroll and maintained proper documentation of employee personnel.

Office Manager

Direct Care Professionals of Ohio
Columbus
05.2007 - 08.2011
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Maintained filing system for records, correspondence and other documents.
  • Maintained confidential records relating to personnel matters.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Assisted in recruiting, onboarding and training new employees.
  • Supervised staff members, organized schedules and delegated tasks.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided training to new hires on office policies and procedures.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Education

GED -

Mt, View High School
Welch, WV
06-1992

Skills

  • Crisis intervention
  • Client referrals
  • Record keeping
  • Case management
  • Community resources
  • Client communication

Certification

  • I have a cdl license a well as a cosmetology license

Timeline

Social Service Aide 2

Franklin County Children Services
02.2025 - Current

School Bus Driver

V.A.T Incorporated
11.2022 - 10.2024

School Bus Driver

Columbus City Schools
08.2011 - 01.2022

Office Manager

Direct Care Professionals of Ohio
05.2007 - 08.2011

GED -

Mt, View High School

Similar Profiles

CREATE PROFILE