CB CARMALLIA M. BEASLEY
AKRON,OH
Summary
Claims Insurance Specialist with excellent planning and problem solving abilities. Offering 23 years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Claims Service Specialist
Allstate Insurance Co
Hudson, OH
03.2019 - Current
- Completed First Notice of Loss and Inquiry calls on Auto, Property and Speciality claims.
- Settled Non-Auto Property Damage Liability losses.
- Created Xactanalysis estimates for structural damage.
- Issue Payments and closed reserves.
- Provided quality customer service to insureds and claimants throughout claims process to deliver timely service.
- Assessed risk factors associated with specific types of losses.
- Initiated contact with customers to gather additional information or documentation needed to process claims.
Individual Risk Assistant
Allstate Insurance Co
Hudson
06.2000 - 03.2019
- Underwriting new business and renewals on Auto, Property and Specialty lines products.
- Collaborated on Root Cause Problem Solving sessions in support of continuous improvement environment.
- Facilitated huddle preparation and facilitation to support department goals.
- Monitored escalation line.
- Provided advice and guidance on risk management processes and procedures.
- Assisted in developing training materials related to risk management topics and virtual property inspections.
- Conducted investigations and took appropriate action to resolve concerns on auto and property claim referrals.
Education
Bachelor of Arts - Business Administration And Management
Indiana Wesleyan University
Marion, IN01.2017
Skills
- Conflict Resolution
- Team Collaboration
- Incident and Accident Reports
- Time Management
- Coverage Determination
- Problem-Solving
- Claims Investigation
- Small Claims Payouts
- New Policies Processing
- Eligibility Determination
- Risk Mitigation
- Policy Reinstatement Approvals
Additional Information
Internal Information
Timeline
Claims Service Specialist
Allstate Insurance Co
03.2019 - Current
Individual Risk Assistant
Allstate Insurance Co
06.2000 - 03.2019
Bachelor of Arts - Business Administration And Management
Indiana Wesleyan University
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