Carmela Corpuz
San Diego,CA
Summary
Accomplished Operations Administrator with a proven track record at Vista Wine & Spirits, enhancing operational efficiency and fostering positive relationships between staff and management. Skilled in Inventory Oversight and effective leadership, I excel in high-pressure environments, demonstrating significant improvements in communication and operational practices.
Overview
12
12
years of professional experience
Work History
Operations Administrator
Vista Wine & Spirits. Liquor Store
Santee, CA
09.2021 - Current
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Evaluated current operational practices and suggested improvement strategies.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
- Responsible for account payables for our other warehouse locations in Texas and New York.
- Manage engraving room and responsible for all engraving orders, including etching and painting personalized bottles, returned engraved packages, print labels and contact customer for any questions on their orders.
- Check in inventory daily, create new SKU’s, update UPC’s on products as needed, and enter/scan in all invoices accordingly
- Create and import shipping reports (Fedex, UPS, LSO, UDS, GLS)
- Monitor stock history and in/out inventory for our 3 warehouse locations, notes taken on a shared google sheet for manager’s review
Property Manager
Cethron Property Management
San Diego, CA
06.2019 - 11.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed a daily schedule on Google Calendar for prospective tenants to show rental properties
- Upload and create rental listings and video content on Craigslist, Appfolio, and Youtube
Property Management Assistant
Utopia Property Management
San Diego, CA
02.2017 - 10.2018
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Scheduled prospective tenants to view properties and personally meet when them to talk about their future rental
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Retail Supervisor
LEGO
La Jolla, CA
08.2016 - 02.2018
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Sales Associate
Ulta Beauty Inc.
Chula Vista, CA
09.2015 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Stocked inventory weekly before store opening
- Build and breakdown of planograms before store opening
Receptionist Administrator
MWR Aquatics
Port Hueneme, CA
05.2012 - 11.2013
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Scheduled swim classes for adults and children and creating weekly schedules for all swim instructors.
- Responsible for maintaining snack bar and restocking snacks and beverages as needed
Education
Business Administration
Southwestern College
Chula Vista, CAEsthetician License - Esthetician
Bellus Academy - El Cajon
El Cajon, CA11.2021
Diploma -
Hueneme High School
Oxnard, CA2013
Skills
- Document Management
- Policy Enforcement
- Scheduling Coordination
- Staff Training
- Customer Support
- Customer Engagement
- Verbal and written communication
- Inventory Oversight
- Staff Support
- Warehouse Operations
- Management
- Operations Management
- Staff Supervision
- Inventory Coordination
- Customer Service
- Effective leader
- Inventory Tracking and Management
- Scheduling
Timeline
Operations Administrator
Vista Wine & Spirits. Liquor Store
09.2021 - Current
Property Manager
Cethron Property Management
06.2019 - 11.2019
Property Management Assistant
Utopia Property Management
02.2017 - 10.2018
Retail Supervisor
LEGO
08.2016 - 02.2018
Sales Associate
Ulta Beauty Inc.
09.2015 - 08.2016
Receptionist Administrator
MWR Aquatics
05.2012 - 11.2013
Business Administration
Southwestern College
Esthetician License - Esthetician
Bellus Academy - El Cajon
Diploma -
Hueneme High School