Detail-oriented team player with strong organizational skills.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Senior Profit Protection Coordinator
Bed Bath And Beyond
Union, NJ
03.2019 - Current
Obtained alarm codes for new managers, supervisors and dm's
Partnered with lease administration on landlord issues.
Assisted stores with obtaining supplies and service. This included EAS systems, CCTV systems and supplies specific to asset protection and building safety and security.
Hosted bi-weekly call between alarm company and company's IT contacts to resolve issues involving failing WAPs, bad gateways and IP issues.
Created various audits for field use by LP, HR, stores and warehouses in ThinkLP.
Compiled shrink reporting for field director of stores.
Acted as point of contact for vendors for repair quotes, new installs, new initiatives and various other day to day operations.
Created training documentation for new hires.
District Manager of Operations
Bed Bath & Beyond
Central/Northern, NJ
01.2014 - 02.2019
Traveled each week to manage, train and develop managers.
Aanalyzed performance data, identifying areas of improvement and developing corrective action plans.
Enforced compliance federal regulations and company standards.
Supervised and executed yearly inventory.
Observed each operation manager's individual strengths and initiated mentoring to develop existing managers.
Operations Manager
Bed Bath and Beyond
Bridgewater/Woodbridge, NJ
01.2010 - 01.2014
Perform payroll functions weekly for up to 60 associates.
Reconciled invoices weekly.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory replenishment,pricing and supply chain operations to achieve timely and accurate receipt of goods .
Led hiring, onboarding and training of new hires.
Retrained, counseled and terminated employees as needed.
Tracked employee attendance and punctuality.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and cross trained for key positions s backfill.
Monitored daily cash discrepancies and identified external/internal theft.
Monitored and ordered supplies for the store.
Side Assistant
Bed Bath and Beyond
Bridgewater, NJ
10.2009 - 01.2010
Led 3 managers and their team for merchandise standards.
Work with other assistants to ensure customer service at all time
Order and merchandise according to customer base and store history
Harmon Department Manager
Bed Bath & Beyond
Bridgewater, NJ
04.2009 - 10.2009
Ordered product weekly to remain in stock
Featured new merchandise accordingly and adjusted for seasonality.
Completed planograms according to company calendar
Reviewed sales weekly and addressed under performing categories.
Trained new associates on department standards.
Store Manager
CVS Pharmacy
Staten Island, NY
01.2006 - 03.2009
Delegating tasks to staff on a daily basis
Completing daily tasks such as displaying promotional merchandise, ensuring sales floor is presentable and fully stocked at all times
Interviewing, hiring and developing members of the staff
Teaching advancement classes to assistant managers
Work with vendors to order weekly
Weekly review of store profitability and shrink issues
Rotated merchandise and displays to feature new products and promotions.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service.
Assistant Store Manager
CVS Pharmacy
Staten Island, NY
01.2004 - 01.2006
Rotated merchandise and displays to feature new products and promotions.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Verified inventory counts daily and ordered merchandise weekly.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reported issues to higher management with great detail.
Front End Head Cashier
Lowes Home Improvement
Staten, NY
01.2003 - 01.2004
Delegating responsibilities to all front end associates
Scheduling meal periods and shift coverage
Ensuring that the register, return, and customer service area were ready for next day
Shift Supervisor
CVS Pharmacy
Staten Island, NY
01.2000 - 01.2003
Assisting the manager in all daily tasks
Preparing deposits and change orders on a daily basis
Taking initiative in different areas of the store to build sales
Actively participating in career advancement classes