Diamond Garrett

• Prepared and cooked a variety of dishes according to recipes and customer specifications.

• Operated kitchen equipment, including grills, fryers, ovens, and stovetops, ensuring proper usage and maintenance.

• Maintained food safety and hygiene standards by following proper storage and sanitation protocols.

• Assisted in inventory management, ensuring ingredients were stocked and prepped for service.

• Worked efficiently in a fast-paced environment, managing multiple orders simultaneously.

• Collaborated with kitchen staff to ensure smooth and timely meal preparation.

• Provided high-quality customer support via phone, email, and chat, resolving inquiries in a timely and professional manner.

• Assisted customers with service-related questions, policy information, and issue resolution.

• Maintained accurate records of interactions and transactions using CRM software.

• Worked collaboratively with different departments to ensure customer needs were met efficiently.

• Exceeded performance metrics, including customer satisfaction scores and response time targets.

• Supervised and mentored a team of DSPs, ensuring quality care and adherence to individualized support plans.

• Assisted clients with daily living activities, including meal preparation, hygiene, and transportation.

• Managed and administered medications while documenting health updates accurately.

• Implemented behavior management strategies to promote positive interactions and emotional well-being.

• Advocated for clients’ needs, ensuring their voices were heard in care planning and community integration.

• Provided training to new staff, reinforcing best practices in caregiving and client engagement.