Summary
Work History
Education
Skills
Timeline
Generic

Carmelo Osei

Barnegat,NJ

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Work History

Customer Service Representative

Therapeutic Billing LLC.
Myrtle Beach, South Carolina
06.2024 - 09.2024
  • Communicate with customers about services and needs.
  • Filing and record keeping.
  • Contact customers in reference to billing requirements and time constraints.
  • Data Entry- Billing

Education

Current Student - HS Diploma

Barnegat High School
Barnegat
06-2026

Skills

  • Customer service
  • Data entry
  • Team collaboration
  • Conflict resolution
  • Time management
  • Record keeping
  • Client relations
  • Microsoft Excel
  • Credit card payment processing
  • Customer relations
  • Payment processing
  • Adaptability and flexibility
  • Call center experience
  • Microsoft Office Suite
  • Customer consulting
  • In-store support
  • Staff training

Timeline

Customer Service Representative

Therapeutic Billing LLC.
06.2024 - 09.2024

Current Student - HS Diploma

Barnegat High School