Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Addison

Tulsa,Oklahoma

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Also, a friendly receptionist with background knowledge. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.


Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills. Dependable kennel technician who is skillful in handling animals Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments.

Overview

17
17
years of professional experience

Work History

Receptionist/Kennel Technician

Bouse Fur House
12.2022 - 05.2024
  • Managed daily calendar appointments for staff members as well clients
  • Provided superior customer service by responding to inquiries in an efficient and friendly manner
  • Stocked with necessary supplies
  • Maintained confidentiality of sensitive information obtained through job duties
  • Assisted with administrative tasks such as filing.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Improved animal health by administering medications and vaccinations as directed by veterinarians.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.

Teacher

Union Public Schools
12.2006 - 07.2022
  • Facilitated small group instruction sessions tailored towards specific learner needs while maintaining focus on overall class objectives
  • Demonstrated ability to create engaging and interactive lesson plans for students of all ages and abilities
  • Collaborated with colleagues on curriculum development, implementation of best practices, and sharing resources across grade levels
  • Utilized technology such as iPads, Smart Boards, online programs and other digital media to enhance instruction
  • Engaged students in critical thinking skills through problem solving
  • Implemented differentiated instruction methods that catered to different learning styles within the same classroom setting
  • Established individual goals for each student based on their academic needs and monitored performance throughout the year.

Education

Bachelor of Science - Education

Northeastern State University
Tahlequah, OK
12.2006

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer and client relations
  • Scheduling appointments
  • File Management
  • Animal handling expertise
  • Canine Behavior Knowledge
  • Patience and resilience
  • Care Monitoring

Timeline

Receptionist/Kennel Technician

Bouse Fur House
12.2022 - 05.2024

Teacher

Union Public Schools
12.2006 - 07.2022

Bachelor of Science - Education

Northeastern State University

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Carmen Addison