Keltsy Watts
Ellaville,GA
Summary
Driven professional with a track record of enhancing productivity and client satisfaction at Magnolia Pet Resort & Spa. Excelled in organization and time management, while boosting efficiency through meticulous data entry and client relations. Demonstrated exceptional verbal and written communication, contributing to a client-focused environment. Proven ability to adapt and excel, ensuring high-quality outcomes in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Receptionist/Kennel Technician
Magnolia Pet Resort & Spa
2023.06 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- As a kennel technician I help keep kennels clean and safe for all patients.
- Daily feeding watering for all pets.
- Monitor the health of all animals and administer medication.+ Type or edit your work history here
Operator Technician
Southeast Milk Inc.
2021.05 - 2023.05
- Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
- Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
- Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.
- Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
- Supported new hires in learning the job, providing guidance on proper operation techniques and safety precautions.
- Optimized production processes through close monitoring of machine performance and making timely adjustments.
- Performed routine calibration checks on instruments to ensure accurate measurements during processing operations.
Cashier/Server
Hibachi Express
2017.04 - 2020.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Nursing
Southern Regional Technical College
Tifton GaHigh School Diploma -
Lee County High School
Leesburg, GA05.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- File Management
Timeline
Receptionist/Kennel Technician
Magnolia Pet Resort & Spa
2023.06 - Current
Operator Technician
Southeast Milk Inc.
2021.05 - 2023.05
Cashier/Server
Hibachi Express
2017.04 - 2020.06
Nursing
Southern Regional Technical College
High School Diploma -
Lee County High School
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