Carmen Adriana Palacios

• Maintain confidential electronic and paper records while ensuring compliance with organizational policies and regulatory requirements.

• Enter, update, verify, and maintain participants/clients records, service documentation, and case notes with a high degree of accuracy.

• Develop, review, update, and maintain Individual Service Plans (ISPs) using a person-centered approach.

• Prepare reports, correspondence, progress notes, forms, and administrative documentation.

• Process and maintain records required for licensing, audits, and regulatory compliance.

• Organize, file, retrieve, and archive records for efficient document management.

• Verify documentation for completeness and resolve discrepancies to maintain data integrity.

• Maintain confidential records in accordance with agency privacy standards.

• Coordinate appointments, meetings, ISP meetings, and related documentation.

• Create and maintain spreadsheets, databases, attendance records, transportation logs, and service documentation.

• Monitor participants/clients records to ensure timely and accurate documentation.

• Communicate professionally with participants, families, healthcare providers, community agencies, and multidisciplinary teams.

• Maintain records supporting licensing reviews, audits, and quality assurance activities.

• Provide administrative support for daily program operations and scheduling.

• Train and mentor staff regarding documentation procedures and organizational policies.

• Manage multiple priorities while consistently meeting deadlines in a fast-paced environment.

• Demonstrate exceptional attention to detail while handling highly confidential information.

• Provide assistance with activities of daily living while promoting client independence and dignity.
• Maintained clients records and daily documentation.

• Completed administrative paperwork and assisted with office recordkeeping.

• Protected confidential information while following organizational policies.

• Assisted with scheduling, communication, and documentation activities.

• Provided compassionate care and daily assistance to senior residents.
• Maintained accurate documentation and participant records.
• Assisted with administrative tasks and recordkeeping.

Completed 10 Semesters