Carmen Barajas Rodriguez
Sylmar,CA
Summary
Empathetic healthcare professional experienced in direct patient care and vital sign assessments. Proficient in medication administration and maintaining accurate medical records. Eager to leverage strong communication skills to improve patient outcomes and satisfaction.
Overview
2
2
Languages
7
7
years of professional experience
Work History
CNA
All Saints Health Care
North Hollywood, California
02.2025 - 12.2025
- Supported patients with personal care tasks with daily living activities and personal hygiene.
- Assisted with mobility exercises to enhance patient independence.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
Customer Service Representative
Blue Shield of CA
Canoga Park, California
11.2020 - 08.2022
- Assisted members with inquiries about health plans and services offered.
- Processed claims and benefits requests using internal systems efficiently.
- Educated clients on policy details and coverage options available to them.
- Trained new representatives on company policies and customer service standards.
- Answered customer inquiries and provided accurate information regarding products and services.
- Managed high-volume call traffic while maintaining professionalism and empathy.
- Resolved billing issues by coordinating with internal departments effectively.
Medical Assistant
Clinica Medica
San Fernando, California
09.2019 - 11.2020
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant
Dr Santillan
sylmar, CA
05.2019 - 09.2019
- Assisted in patient intake and registration processes for efficient workflow.
- Prepared examination rooms and ensured cleanliness and organization of supplies.
- Supported physicians during examinations by providing necessary instruments and materials.
- Managed appointment scheduling to optimize patient flow and minimize wait times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Educated patients on exercises and wellness strategies for better health outcomes.
Education
Licensed Vocational Nursing Certificate - Vocational Nursing
National Career College
Panorama City, CA06-2026
CNA - CNA
St Jude Nursing School
Panorama City, CA11-2023
High School Diploma -
C4L Academy
Inglewood, CA02-2019
Skills
- Patient care
- Direct patient care
- Vital signs monitoring
- Medication administration
- HIPAA protocol adherence
- Charting medication administration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
CNA
All Saints Health Care
02.2025 - 12.2025
Customer Service Representative
Blue Shield of CA
11.2020 - 08.2022
Medical Assistant
Clinica Medica
09.2019 - 11.2020
Medical Assistant
Dr Santillan
05.2019 - 09.2019
Licensed Vocational Nursing Certificate - Vocational Nursing
National Career College
CNA - CNA
St Jude Nursing School
High School Diploma -
C4L Academy