Carmen Boothe
Kirbyville,MO
Summary
Marketing and sales professional with a track record of enhancing brand awareness and customer engagement at Wyndham Resorts. Skilled in client relationship management and brand promotion, adept at multitasking with exceptional attention to detail. Increased customer base through strategic community initiatives, demonstrating adaptability and a strong ability to collaborate across teams. Strong customer service engagement with a positive prospective. Strive to help in any way I possibly can in order to boost my customers experience. Helpful in any aspect possible to cultivate a happy positive work environment.
Overview
7
7
years of professional experience
Work History
Community Marketing Agent
Wyndham Resorts
03.2024 - Current
- Enhanced brand awareness by executing targeted community marketing strategies.
- Promoted company products and services by organizing and hosting engaging community events.
- Collaborated closely with cross-functional teams to ensure consistent messaging across all marketing channels.
- Mentored new Community Marketing Agents, sharing best practices and providing guidance on achieving success in the role.
- Increased local customer base through effective networking and relationship building within the community.
- Developed tailored marketing materials to effectively communicate value proposition to various community segments.
C and R Services
Self-employeed
05.2017 - 08.2021
- Increased resident retention through consistent attention to detail in unit turnovers.
- Promoted a healthy living environment by regularly sanitizing high-touch surfaces throughout the building.
- Exceeded expectations in meeting cleanliness standards during inspections and audits conducted by property management or external parties.
- Collaborated with property management staff to address specific tenant concerns regarding cleanliness or maintenance issues.
- Ensured optimal function of facility equipment by performing minor maintenance tasks as needed.
- Supported property management team in identifying maintenance issues during routine cleaning tasks.
- Demonstrated strong time management skills, consistently completing assigned tasks within allotted timeframes.
- Delivered an inviting atmosphere within shared amenities like fitness centers, lounges, and pool areas through attentive tidying up.
- Contributed to positive tenant experiences by keeping amenity spaces clean and ready for use.
Retail Sales Associate
Belk
05.2019 - 12.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
Education
High School Diploma -
New Life Academy
Hollister, MO05.2005
Skills
Customer Engagement
Brand Awareness
Mobile marketing
Teamwork and Collaboration
Customer Service
Time Management
Attention to Detail
Multitasking Abilities
Problem-solving abilities
Reliability
Organizational Skills
Team Collaboration
Adaptability and Flexibility
Task Prioritization
Self Motivation
Interpersonal Skills
Client Relationship Management
Analytical Thinking
Brand Promotion
Client Retention
Customer Presentations
Timeline
Community Marketing Agent
Wyndham Resorts
03.2024 - Current
Retail Sales Associate
Belk
05.2019 - 12.2020
C and R Services
Self-employeed
05.2017 - 08.2021
High School Diploma -
New Life Academy