Dedicated Financial Services Representative with a strong background in customer relationship management, ensuring compliance with financial regulations and delivering exceptional service in money transfer solutions.
Overview
34
34
years of professional experience
Work History
Finanacial Services Representative
Payomatic Check Cashing
Bronx
09.1992 - Current
Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
Facilitated check cashing and money transfer services, enhancing client access to financial resources.
Executed customer transactions with precision, ensuring timely and accurate service delivery.
Resolved customer inquiries and issues promptly and professionally.
Built and maintained relationships with clients, contributing to high levels of customer satisfaction.
Maintained compliance with financial regulations and company policies.
Collaborated with team members to improve service delivery processes.
Trained new employees on operational procedures and customer service standards.
Education
Associate of Applied Science - Medical Administration
Monroe College
Bronx, NY
08-2023
Skills
Product knowledge
Money transfer services
Transaction management
Compliance management
Financial regulations
Risk assessment
Customer relationship management
Accomplishments
Monroe College Magna Cum Laude
Timeline
Finanacial Services Representative
Payomatic Check Cashing
09.1992 - Current
Associate of Applied Science - Medical Administration