Dynamic professional with a strong background in customer service and multitasking, honed at Casa Torres Mexican Restaurant. Proven ability to enhance team collaboration and resolve customer inquiries effectively. Experienced in managing front desk operations and maintaining accurate records as a Receptionist/Paralegal, ensuring compliance and efficiency in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Casa Torres Mexican Restaurant
Decatur, TX
07.2025 - Current
Provided exceptional customer service in high-volume dining environment.
Collaborated with kitchen staff to ensure timely food delivery.
Maintained cleanliness and organization of dining area throughout shifts.
Assisted in training new team members on restaurant procedures.
Handled customer inquiries and resolved issues promptly and professionally.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Receptionist/Paralegal
Carrillo Sipes Tibbles Law Firm
Decatur, TX
08.2023 - 08.2024
Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Handled multi-line phone system, directing calls to appropriate legal staff and departments.
Maintained accurate client records, updating information in case management software promptly.
Assisted in document preparation, ensuring compliance with legal standards and firm protocols.
Coordinated office supplies inventory, optimizing resource availability for staff needs.
Collaborated with attorneys on administrative tasks, enhancing workflow efficiency within the firm.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.