Carmen Castillo
LAWRENCE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Employment Case Manager
Waystone Health & Human Services
02.2024 - Current
- Provided ongoing case management services, monitoring client progress toward employment goals and making necessary adjustments to plans.
- Organized job fairs and networking events connecting employers with qualified candidates seeking employment opportunities.
- Conducted regular follow-up with employed clients, providing ongoing support and troubleshooting any issues that arose during their transition into the workforce.
Developmental Specialist
Waystone Health & Human Services
08.2019 - 02.2024
- Guided developmentally disabled adults through customized day programs.
- Identified training needs and developed content while evaluating existing programs.
- Presented information using variety of instructional techniques or formats, such as role-playing, simulations, team exercises, videos and lectures.
- Collaborated with multidisciplinary teams to create comprehensive developmental plans for clients, resulting in improved outcomes.
Medical Assistant
Holy Family Hospital
01.2014 - 07.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Sanitized, restocked, and organized exam rooms and medical equipment.
CNA/HHA
Commonwealth Nursing Services
02.2014 - 03.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Industrial Sewing Machine Operator
Southwick Apparel Inc
04.2008 - 11.2013
- Streamlined the manufacturing process by swiftly completing assigned tasks according to established guidelines and specifications.
- Demonstrated adaptability in adjusting to new product lines or modifications within existing ones–ensuring seamless transitions during changeovers.
- Complied with all relevant regulations, industry standards, and workplace policies for the safe operation of equipment and handling of materials.
Education
Associate of Science - Nursing
Middlesex Community College - Bedford
Bedford, MA2027
Associate of Science - Health Specialization
Northern Essex Community College
Haverhill, MA09.2015
Certificate - Medical Assistant
Northern Essex Community College
Haverhill, MA10.2014
Certificate - Home Health Aide/ CNA
3 Dimensions Health Services
Dracut, MA06.2013
Skills
- Flexible
- Friendly, positive attitude
- Fluent in Spanish
- Work collaboratively
- Organize
- Team Work
Certification
- Associate Degree in Health Specialization, 2015
- Certificate in Medical Assistant, 2014
- CNA - Certified Nursing Assistant, 2013
- CHHA - Certified Home Health Aide, 2013
Reference
Courtney Salerno
VP of Day and Employment Services
22 Parkridge Rd. Haverhill, MA 01830
978.374.9122 x 267
Katherine Powell
Director of Community Learning
22 Parkridge Rd. Haverhill, MA 01830
978.374.9122 x 255
James Goyette
Director of Day Hab & ABI
22 Parkridge Rd. Haverhill, MA 01830
978.374.9122 x 213
Eleni Lavallee
Supervisor of Community Based Day Services
22 Parkridge Rd. Haverhill, MA 01830
978.374.9122 x 202
Timeline
Employment Case Manager
Waystone Health & Human Services
02.2024 - Current
Developmental Specialist
Waystone Health & Human Services
08.2019 - 02.2024
CNA/HHA
Commonwealth Nursing Services
02.2014 - 03.2016
Medical Assistant
Holy Family Hospital
01.2014 - 07.2019
Industrial Sewing Machine Operator
Southwick Apparel Inc
04.2008 - 11.2013
Associate of Science - Nursing
Middlesex Community College - Bedford
Associate of Science - Health Specialization
Northern Essex Community College
Certificate - Medical Assistant
Northern Essex Community College
Certificate - Home Health Aide/ CNA
3 Dimensions Health Services
- Associate Degree in Health Specialization, 2015
- Certificate in Medical Assistant, 2014
- CNA - Certified Nursing Assistant, 2013
- CHHA - Certified Home Health Aide, 2013
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