Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Carmen Cruz

Hospital For Special Care
New Britain,CT
1
Language
25
years of professional experience

Dedicated CNA with a strong focus on patient care, infection control practices, and vital signs monitoring. Committed to enhancing patient comfort and well-being through compassionate assistance and reliable teamwork.

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Work History

CNA/Therapy Extender

9 Years 4 Months
Hospital For Special Care | 04.2017 - Current

Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Assisted nursing and other personnel to ensure efficient patient care

Made and changed beds to maintain a clean and comfortable environment for patients

Vitals, Weight

Perform resident/patient care activities and related non-clinical services necessary in caring for the personal needs and comfort of the resident/patient under the direction and supervision of a licensed nurse

May identify basic learning needs of any patient/family, including barriers to learning

Establishes reason for patient visit and prepares patient accordingly

Supported patients with personal care (bathing, mouth care, hair care, transferring, dressing, ambulation) and facilitated selected housekeeping and therapy services in their home

Plan and prepare nutritious meals and assist in feeding patients

Assist with basic activities and daily living needs of patients

  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

CNA/Supervisor

15 Years 11 Months
Apple Rehabilitation Cromwell | 04.2001 - 03.2017
  • Supervised daily operations of nursing assistants, ensuring compliance with care standards and regulations.
  • Developed training programs to enhance staff skills and improve patient care quality.
  • Conducted performance evaluations, providing constructive feedback to foster professional growth among team members.
  • Coordinated patient care plans in collaboration with interdisciplinary teams to optimize treatment outcomes.
  • Implemented workflow improvements that increased efficiency in patient documentation processes.
  • Resolved conflicts within the team, promoting a collaborative work environment and enhancing morale.
  • Monitored adherence to safety protocols, reducing incidents and improving overall workplace safety compliance.
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.

Education

Bachelor Theology - Misionary Pastor

Universidad Cristiana UTI | Miami, FL | 06-2026
  • cum laude graduate

High School Diploma

Dr. Pedro Albizu Campo | Toa Baja PR | 05-1986
  • cum laude graduate

Skills

Time management
Patient care
Vital signs monitoring
Compassion and empathy
Infection control practices
Reliable team player

Languages

English

Timeline

CNA/Therapy Extender

Hospital For Special Care
04.2017 - CurrentRead More

CNA/Supervisor

Apple Rehabilitation Cromwell
04.2001 - 03.2017Read More

Universidad Cristiana UTI

Bachelor Theology from Misionary Pastor
Read More

Dr. Pedro Albizu Campo

High School Diploma
Read More
Carmen Cruz