Carmen Degollado
De Kalb,TX
Summary
Reliable & Hardworking Shift Leader with 8 in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Knowledgeable worker with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Overview
8
8
years of professional experience
Work History
Team Member
Loves Travel Stop
10.2025 - Current
- Collaborated with team members to ensure efficient workflow and optimal productivity.
- Maintained cleanliness and organization of work areas to enhance operational efficiency.
- Conducted quality checks on products to ensure adherence to company standards.
- Coordinated daily tasks among team members to achieve production goals consistently.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Shift Supervisor
Braums Ice Cream And Dairy
08.2022 - 09.2025
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on operational best practices and company standards.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Conducted performance evaluations to identify areas for individual growth and team development.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels within the team environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Kilgore College Police Department
Secretary In Office
02.2020 - 06.2021
- Determined, monitored and controlled expenditures required to manage operational, research and personnel expenses of department.
- Led and managed operational and strategic planning, fiscal management and administrative oversight of facilities, equipment and personnel.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Established and checked coding procedures, monitored reports and updated internal files.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Cashier
Dollar Tree
08.2020 - 01.2021
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Greeted over 100 patients per day.
- Worked flexible schedule and extra shifts to meet business needs.
- Completed inventory counts and ordered merchandise.
Assistant Manager
Sonic Drive-In
09.2017 - 05.2020
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
No Degree - Health Sciences
Texarkana College
Texarkana, TXHigh School Diploma -
Dekalb High School
Dekalb Texas05.2020
Skills
- Daily workflows
- Safety processes and procedures
- Staff Management
- Transactions and Cash Handling
- Staff Training
- Multi-Line Telephone Systems
- Ease with Computers and Technology
- Strong Organizational Skills
- Document and File Management
- Fast Learner
- Communication & people skills
- Cash Handling
Timeline
Team Member
Loves Travel Stop
10.2025 - Current
Shift Supervisor
Braums Ice Cream And Dairy
08.2022 - 09.2025
Cashier
Dollar Tree
08.2020 - 01.2021
Kilgore College Police Department
Secretary In Office
02.2020 - 06.2021
Assistant Manager
Sonic Drive-In
09.2017 - 05.2020
No Degree - Health Sciences
Texarkana College
High School Diploma -
Dekalb High School