Carmen Federico
Summary
I am a hard working and fast learning individual, who is young and eager to learn. I have a strong work ethic and great communication skills. I am able to work on multiple projects and tasks at the same time, along with keeping myself and my work very organized.
Overview
4
4
years of professional experience
Work History
Hair Salon Assistant
Salon Riza & Day Spa
06.2023 - 05.2024
- Managed time effectively by setting various timers for clients to stay on top of tasks such as shampoos, toners, foils and other stylists schedules.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules while maintaining professionalism under pressure.
- Effectively multitasked responsibilities such as laundry, dishes, and color orders to keep the salon clean and organized.
- Assisted hair stylists with colorwork by applying base breaks and toners.
- Prepared clients for hair cuts and styles with shampoo work, and clean stations to ensure satisfaction.
- Cleaned and sanitized styling stations between clients, improving a welcoming environment for both customers and employees.
- Conversed with clients, understanding their needs and providing comfort during their appointment.
Server
Brightview Assisted Living
10.2020 - 06.2023
- Managed multiple tables simultaneously to maintain service quality using multitasking skills and time efficiency.
- Addressed customer complaints and concerns professionally, to resolve conflict and maintain a positive environment.
- Worked with team members during busy shifts for efficient workflow and excellent resident experiences.
- Developed warm relationships with regular residents.
- Performed opening and closing duties with time management to prepare for upcoming dinner services.
- Enhanced customer satisfaction by attending to their needs and providing personalized service.
- Provided attentive service during busy time periods without sacrificing attention to detail for each resident.
Education
High School Diploma -
New England Hair Academy
Malden, MA09.2023
High School Diploma -
Bridgewater State University
Bridgewater, MASkills
- Excellent customer service
- Time management efficiency
- Cleanliness and sanitation
- Professional Appearance
- Clear Communication
- Workspace Organization
- Attention to detail
- Teamwork ability
- Efficient Learner
Timeline
Hair Salon Assistant
Salon Riza & Day Spa
06.2023 - 05.2024
Server
Brightview Assisted Living
10.2020 - 06.2023
High School Diploma -
New England Hair Academy
High School Diploma -
Bridgewater State University
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