Carmen Fernandez
Woodhaven,NY
Summary
Accomplished Correction Captain at NYC Department of Corrections, adept in security management and fostering team leadership. Excelled in enhancing facility safety, reducing contraband incidents, and mentoring staff for growth. Skilled in emergency response and conflict resolution, ensuring compliance with regulations and improving operational efficiency.
Correctional Captain with an assertive and firm demeanor. Committed to maintaining ethical and moral standards while supervising and monitoring staff and offenders. Subject Matter Expert in regards to the mental health behavioral disorders with the adolescent inmate population
Overview
31
31
years of professional experience
1
1
Certification
Work History
New York City Department of Correction Captain
NYC Department Of Corrections
01.1990 - 06.2021
- Ensured safety and security by overseeing daily operations of correctional facility. to ensure that staff maintained order and discipline within the facility.
- Developed emergency response plans for enhancing facility safety and preparedness.
- Supervised roll call training briefs to ensure staff compliance with security and safety protocols.
- Reduced incidents of contraband by conducting regular random facility search inspections.Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Conducted performance evaluations for staff, promoting accountability and growth. Fostered a supportive environment by mentoring junior staff.
- Conducted facility security audits to ensure that policy and procedures were being adhered to at the facility level as well a departmental level.
- Ensured compliance State Commission of Correction mandates and consent decrees regulations through diligent audits.
- Conducted thorough investigations into alleged misconduct or criminal activity within the facility, ensuring accurate evidence collection and proper follow-up actions were taken.
- supervised the adolescent housing units responsible for ensuring that all mandated programs were being afforded to the adolescent inmates, including mental health support programs and Compliance with BOE mandates .
- Enhanced staff efficiency with regular training sessions on policy, procedure, and best practices.
Education
Legal Studies With Minor in Psychology
NYC DOC ACADEMY COURSE
Middle Village, NYSkills
- Security management
- Team leadership
- Safety protocols
- Conflict resolution
- Emergency response
- Staff training
- Incident reporting
- Communication skills
- Problem solving
- Interpersonal skills
- Critical thinking
- Delegation skills
- Performance evaluation
- Documentation skills
- Investigation skills
- Crisis negotiation
- Self-defense techniques
- Mental health awareness
- De-escalation techniques
- Grievance handling
- Counseling techniques
- Conflict management
- Problem-solving abilities
- Multitasking
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
- OSHA Certified
- [State] Driver's License
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
Languages
Spanish
Native or Bilingual
Timeline
New York City Department of Correction Captain
NYC Department Of Corrections
01.1990 - 06.2021
Legal Studies With Minor in Psychology
NYC DOC ACADEMY COURSE
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