Earl Mitchell

Supervised and instructed persons in custody while providing a safe environment.

• Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
• Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
• Conducted surveillance to detect suspicious activity.
• Also was a part of a Specialized unit called the Special Search Team. We Search Various New York City Jails and Persons in custody for drugs, weapons and contraband.
• Drove Box truck to pick up deliveries and also a bus to transport staff around for over 6 years.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Trained and guided team members to maintain high productivity and performance metrics.