Lisa Burns
Cheektowaga,NY
Summary
Dedicated professional with 18 years as a New York State Correction Officer at Nys Docs, enhancing the rehabilitation of incarcerated individuals. Skilled in emergency response and conflict resolution, I excel in fostering community relations while maintaining safety protocols. My compassionate approach and strong communication skills have consistently promoted dignity and independence in care settings.
Overview
25
25
years of professional experience
Work History
New York State Correction Officer.
Nys Docs
04.2007 - 03.2025
For approximately 18 years I helped enhance the care, Custody, and control of incarcerated Individuals. My role was crucial in the overall wellness, and rehabilitation of incarcerated Individuals. For approximately 6 years I was a Certified Nursing Assistant. I helped the elderly with Adls. For most of my Cna career I helped the dementia, and Alhiemiers maintain as much independence as possible, while maintaining dignity. Laughter, kindness, and compassion are personality traits that are natural to me so that career was a joy to have.
Certified Nursing Assistant. Assistant
Greenfields Health And Rehabilitation Center
03.2001 - 03.2007
Assisted residents with activities of daily living. While helping maintain dignity, and independence.
Certified Nursing Assistant.
Orchard Park Health Care Center.
06.2000 - 03.2001
For approximately 18 years I helped enhance the care, Custody, and control of incarcerated Individuals. My role was crucial in the overall wellness, and rehabilitation of incarcerated Individuals. For approximately 6 years I was a Certified Nursing Assistant. I helped the elderly with Adls. For most of my Cna career I helped the dementia, and Alhiemiers maintain as much independence as possible, while maintaining dignity. Laughter, kindness, and compassion are personality traits that are natural to me so that career was a joy to have.
Education
Certification - Nutrition, And Health And Wellness
Skills
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
- Report preparation
- Cultural awareness
- Community relations
- Information verification
- Emergency response
- Emergency and non-emergency response
- Rule enforcement
- Evidence storage
- Suspect interrogation
- Safety protocols
- De-escalation techniques
- Reporting and documentation
- Teamwork and collaboration
- Attention to detail
- Organizational skills
- Multitasking Abilities
- Problem-solving
- Decision-making
- Time management
- Written communication
- Multitasking
- Excellent communication
- Active listening
- Analytical thinking
- Relationship building
- Conflict resolution
Timeline
New York State Correction Officer. - Nys Docs
04.2007 - 03.2025
Certified Nursing Assistant. Assistant - Greenfields Health And Rehabilitation Center
03.2001 - 03.2007
Certified Nursing Assistant. - Orchard Park Health Care Center.
06.2000 - 03.2001
Institute For Integrative Nutrition - Certification, Nutrition, And Health And Wellness
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