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Carmen Freeman
SOUTH EUCLID,OH
Work Preference
Job Search Status
Networking onlyWork Type
Contract WorkPart TimeLocation Preference
On-SiteRemoteLocation: SOUTH EUCLID, OH, US
Open to relocation: No
Important To Me
Personal development programsStock Options / Equity / Profit Sharing4-day work weekCompany CultureOverview
39
39
years of professional experience
Work History
Customer Service Representative
United Airlines
Cleveland
06.1987 - Current
- Assisted customers with flight bookings, cancellations, and inquiries to enhance travel experiences.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Surgical Scrub
MetroHealth Medical Center
Cleveland, OH
07.2015 - 07.2016
- Prepared surgical instruments and equipment, ensuring sterility and readiness for procedures.
- Assisted surgical team during operations by anticipating needs and providing necessary supplies.
- Maintained accurate inventory of surgical instruments and ensured proper storage practices.
- Supported patient safety by adhering to strict infection control protocols throughout procedures.
Surgical Srcub
Carolinas Medical Center
Charlotte, NC
10.2013 - 07.2015
- Assisted surgical teams by preparing instruments and supplies for procedures.
- Maintained sterile environments by adhering to infection control protocols.
- Collaborated with nursing staff to ensure patient safety during surgeries.
- Operated and maintained surgical equipment, ensuring optimal functionality.
Education
Surgical Technology
05-2013
Bachelor of Arts - Graphic Design
05-1997
Languages
German
Professional Working
Timeline
Surgical Scrub - MetroHealth Medical Center
07.2015 - 07.2016
Surgical Srcub - Carolinas Medical Center
10.2013 - 07.2015
Customer Service Representative - United Airlines
06.1987 - Current
Carolinas College of Health And Sciences - , Surgical Technology
University of Illinois At Chicago - Bachelor of Arts, Graphic Design