Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Carmen Galicia

2074 S Ross St, Santa Ana,CA

Summary

Reliable and compassionate healthcare professional with over 19 years of experience as a Labor and Delivery Unit Secretary. Known for being dependable, punctual, and respectful. Thrives in fast-paced environments and demonstrates strong multitasking, communication, and organizational skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Unit Secretary/Patient Care Assistant

Orange Coast Memorial Medical Center
Fountain Valley, CA
06.2006 - Current
  • Support L&D and Postpartum units by managing patient records, admissions, discharges, and phone communications
  • Coordinated with other departments to ensure timely delivery of services to patients
  • Maintain efficiency and composure in a high-pressure environment
  • Greeted visitors and patients in a courteous and friendly manner
  • Answered phone calls, handling inquiries, and transferring calls to appropriate departments
  • Collaborate with nurses and physicians to ensure seamless patientcare and communication
  • Maintained a clean and organized front desk and reception area
  • Prepared and processed medical forms, documents, and reports, maintaining high accuracy
  • Answered call lights promptly to ensure timely response to patient needs.

Education

High School Diploma -

Saddleback High School
Santa Ana, CA
05-2006

Some College (No Degree) -

California State University, Fullerton
Fullerton, CA

Skills

  • Bilingual: English/Spanish
  • EMR/EHR proficiency
  • Labor & Delivery Support
  • Multitasking and prioritization
  • HIPAA compliance
  • Team collaboration
  • Patient-focused care
  • Excellent time management

Accomplishments

  • Employee of the month
  • Recognize by my peers with Night Owl Award

Certification

American Heart Association

BLS/Current

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Unit Secretary/Patient Care Assistant

Orange Coast Memorial Medical Center
06.2006 - Current

High School Diploma -

Saddleback High School

Some College (No Degree) -

California State University, Fullerton

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