Kyla Lynn Mullins
Southside,AL
Summary
Compassionate healthcare professional skilled in managing patient admissions, coordinating care, and maintaining electronic health records. Known for attention to detail and effective communication, contributing to a seamless patient experience and adherence to HIPAA standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unit Secretary/Patient Care Assistant
Marshall Medical Center North
Guntersville, AL
01.2019 - 05.2025
- Managed patient admissions and discharges, ensuring accurate documentation and compliance with hospital protocols.
- Coordinated communication between medical staff and patients, facilitating timely updates on care plans.
- Maintained electronic health records, ensuring data integrity and adherence to confidentiality standards.
- Developed training materials for new staff, enhancing onboarding processes and knowledge transfer initiatives.
- Assisted nursing staff with patient care.
- Answered multi-line telephone to offer hospital information, answer questions, and direct calls to staff or department.
- Adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Coordinated communication between medical staff.
- Supported healthcare staff during emergencies by rapidly assembling patient information and facilitating communication.
- Performed various administrative tasks such as filing, copying and faxing documents.
Security Officer
Allied Universal Security Services/G4S
Huntsville, AL
07.2011 - 11.2018
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to detect and deter suspicious activities or breaches.
- Responded promptly to incidents, providing first aid and emergency assistance as needed.
- Maintained detailed logs of daily activities, incidents, and safety hazards observed.
- Evaluated security systems for effectiveness, implementing improvements as necessary.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
Associate of Science - Criminal Justice
ITT Technical Institute
Duluth, GA/Madison. AL12.2012
Skills
- Multi-line telephone operations
- Customer service
- HIPAA compliance
- Patient chart maintenance
- Patient scheduling
- Medical records maintenance
- Nursing station operations
- Clinical and clerical support
- Inpatient care
- Vital signs and blood glucose monitoring and documentation
- Medical terminology
- BLS Certified
Certification
- BLS Certified, expires Feb 2027
Timeline
Unit Secretary/Patient Care Assistant
Marshall Medical Center North
01.2019 - 05.2025
Security Officer
Allied Universal Security Services/G4S
07.2011 - 11.2018
Associate of Science - Criminal Justice
ITT Technical Institute