Carmen Guerrero
Glendale Heights,IL
Summary
Dynamic leader with a proven track record at The Pride Stores, adept in enhancing store operations and customer experience. Excelled in inventory control and team building, significantly improving store efficiency and staff performance. Skilled in POS systems and customer service, I bring a blend of strategic oversight and hands-on expertise to drive success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
32
32
years of professional experience
Work History
Assistant Store Manager
The Pride Stores
08.2019 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Machine Operator
Olivia and Sons
08.1992 - 08.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
No Degree - General Education
Harold Washington
Chicago, ILSkills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Inventory Control
- Customer Relations
- Time Management
- Team Building and Leadership
- Staff Supervision
- Store operations
- POS Systems
- Employee Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
The Pride Stores
08.2019 - Current
Machine Operator
Olivia and Sons
08.1992 - 08.2019
No Degree - General Education
Harold Washington
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