Carmen Jefferson
Smyrna,GA
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.
Overview
12
12
years of professional experience
Work History
Driver
GardaWorld Cash Services
09.2023 - 11.2023
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Billing Specialist
Practice Solutions 360
08.2018 - 12.2018
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maximized revenue potential by identifying and resolving under-billed accounts.
Billing Specialist
Mililani Specialty Clinic
11.2011 - 03.2013
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Implemented dispute resolution protocols that resulted in faster resolution times while preserving positive business relationships with clients.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Increased efficiency within the department by automating routine processes using specialized software tools.
- Reduced errors in financial records by conducting regular audits of billed accounts.
Education
CBCS - Medical Billing
Gwinnett College - Sandy Springs
Atlanta, GA03.2018
CBCS - Medical Billing And Coding
HMI
Honolulu, HI08.2011
Skills
- Patient Account Management
- Insurance Verification
- Payment Posting
- Claim Submission
- Data Entry Accuracy
- Medicare and Medicaid Billing
- Attention to Detail
- Problem Solving
- HCPCS Level II Familiarity
- ICD-10 Proficiency
Timeline
Driver
GardaWorld Cash Services
09.2023 - 11.2023
Billing Specialist
Practice Solutions 360
08.2018 - 12.2018
Billing Specialist
Mililani Specialty Clinic
11.2011 - 03.2013
CBCS - Medical Billing
Gwinnett College - Sandy Springs
CBCS - Medical Billing And Coding
HMI
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